Caliber - Waxhaw

4.7 (1,370reviews)
96%
3621 Providence Rd S,  Waxhaw,  NC  28173

In operation 29 years, 3 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (1,370)

Likely to Recommend

Repair Quality

Krisi and team went above and beyond getting my car ready and back on the road! They were done earlier than expected, communication was excellent, and my car looked amazing when I got it back!

Customer Service

Excellent customer service and communication!

Returned Clean

My Experience

Good communications. Work done quickly

Likely to Recommend

Repair Quality

Customer Service

Everyone was great

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

You made this experience as painless as possible. Everybody on your team was very professional. Thank you for such a great job.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

In a stressful situation (car accident) this was a wonderful experience from the first phone call to driving my car off the lot. Everyone was friendly, patient and helpful. Got me in quicker than expected and finished when they promised. Helped me with a rental car, answered all my questions and I think the car is cleaner than when it was new. The work itself is top quality. Highly recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Actually COMPLETELY satisfied. Quite professional from start to finish. Thank you all! Mark Mershon

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Thank you for rectifying the problem and giving a solution.

Customer Service

Zack and kristy I think is her name made sure my car was safe to drive n got my son and I back on the road

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

My Experience

The repairs were done very well and in a finished earlier than expected. The office staff and technicians were wonderful to work with and kept me totally up to date on a daily basis. Despite the pain of having my car damaged, it was repaired well and in record time - could not be happier!

Likely to Recommend

If there was an option higher than 10, that’s what I’d choose. I have nothing but good things to say about my experience.

Repair Quality

Could not be happier with the service at the Waxhaw location of Caliber Collision. My car looks great and the repairs were done in record time.

Customer Service

Customer service was great. I got a daily update text and you can’t ask for more.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

I already have!

Repair Quality

Customer Service

They kept me informed throughout the entire process. Very thankful for that.

Returned Clean

My Experience

Car was fixed within a week and liked the updates every day on vehicle repairs

My Experience

Communication was excellent and the work was completed ahead schedule. Thx Zac

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Clear friendly and concise service. You do realize how disruptive and expensive this situation is. Thank you.

Likely to Recommend

Repair Quality

Very efficient and friendly- they do remember how stressful these situations are. Good communication. Thanks Zac

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

It was a great experience. I like the convenice of being to drop off the rental at shop

Customer Service

everyone was friendly and able to answer question when i had them