Caliber - Waxhaw
In operation 29 years, 3 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Good service, completed satisfied
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Zac Lewis customer service was top notch. My car looks amazing and I love the texts that I receive or the progress of the car all the way until it was time to pick up.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My car looks very nice. Repairs was done. Excellent customer service was wonderful..
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
For a new facility they were very friendly to work with. The repair took more time than anticipated due to availability of parts but we were out of town for 8 days so the delay did not impact us
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0 -
Was an easy process. Had issues with obtaining parts which delayed the completion date but we were traveling so it worked out fine
My Experience - 5.0/5.0 -
Great Job Team Caliber
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I was very pleased with the turn around time. The damage done was excellently repaired and the vehicle looked like a new car. Thank you and your workers for the great job.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
While it look a little longer than expected, I can say the technician kept me updated though the entire process! The Waxhaw team even stayed open a few minutes past closing so that I could pick up my car. Thank you team!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Zac and his team were outstanding! Very professional and did everything above and beyond to ensure our vehicle was like new again. Thank you!!
Likely to Recommend - 5.0/5.0 -
The best customer service I received.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Exceptional
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Just all good in all area's
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
A+ great service from estimate to delivery. I was kept posted of the process via email and text. They did an excellent job. I would reccomend the Waxhaw Caliber Collision to friends and family.
Likely to Recommend - 5.0/5.0 -
Would recommend to friends and family. I received excellent service!
Repair Quality - 5.0/5.0 -
A+ service! From estimate to delivery! I was kept informed of the entire process via email and text messages. They handled all the insurance paperwork. The body work looks as good as new. I would reccomend Waxhaw Caliber Collision to my friends and family.
Customer Service - 5.0/5.0 -
Great customer service Zach and Mary kept me well informed
Returned Clean
My Experience - 5.0/5.0 -
Everyone did an amazing job and kept me informed throughout the entire process. They repaired my car 4 days quicker than originally quoted and I was back on the road in no time. I would definitely recommend them to anyone. Zack handled business and was very professional.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
They were really nice staff and the repair was quickly completed.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
It was a pleasure dealing with Zack & Mary; but I was disappointed when my son picked up my car, drove it and it was out of line. After several conversations with Caliber Collision, my son was told to take it to the Good Year. They found the car out of line & fixed it to my son’s satisfaction. My son was complimentary of everything else about Caliber Collision.
Likely to Recommend - 4.0/5.0 -
Be sure you are fully satisfied & stay in touch with them immediately if you notice a problem.
Repair Quality - 4.0/5.0 -
The people of Caliber Collision were very polite, capable & quick; however, when my son went to pick it up for me, it was still “out of line.” He had driven me back to his house in my car after the accident. He told me then that it was “out of line,” and that it wasn’t drivable. So when he picked it up, after being repaired by Caliber Collision, he said the obvious repair was great & that my car was beautifully detailed; however, in driving it home, he noticed that it was still out of line. After several conversations with Caliber Collision & excuses like what he was feeling was actually the road. Finally, after much conversation, my son was told to take the car to Good Year “up the road,” to let them determine if there was a problem. My son’s concerns were verified by Good Year, who aligned my car correctly. They sent the problems they discovered to Caliber Collision. My concern is that my son is a very busy professional person, who had to take too much time out of his day for me, when the problem should have been found & corrected on-site at Caliber.
Customer Service - 5.0/5.0 -
They were very friendly & quick to respond.