Caliber - Waxhaw
In operation 29 years, 3 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Very friendly great customer service and did great wrk
My Experience - 5.0/5.0 -
I had a great experience with Caliber Collision. The team was professional, helpful, and kept me informed throughout the repair process. They were responsive to my questions and gave me realistic timelines, which I really appreciated. The communication made the whole situation much less stressful. Thank you for taking good care of my vehicle!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0
Likely to Recommend - 2.5/5.0 -
Not a 10 because there was another small repair I wanted done and they were $1,200 more expensive than what my local dealership was asking for the same work. I didn't care this time because it was being paid for by the insurance
Repair Quality - 5.0/5.0 -
Very friendly helpful people working for your company
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Drew was exceptionally helpful and he had great communication. The two woman at the desk are always friendly and welcoming. It was my second great experience.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
El coche quedó perfecto, como si fuese nuevo sin ningún problema
Customer Service - 5.0/5.0 -
Muy formal y profesional
Returned Clean
My Experience - 5.0/5.0 -
Caliber employees are great on communication and fixing vehicles I really would recommend caliber.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Thank you all for the excellent work on my vehicle. The team was friendly, kept me informed throughout the process, and made everything easy from start to finish. My car looks great—I really appreciate the attention to detail and professionalism. Great job, and thank you again!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Overall the service handle in a very timely manner
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I like the fact that they kept me informed try the the repair process
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Elkin communicated throughout. The repairs were done sooner than stated which was extremely helpful. Very professional and we are grateful.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Easy to work with, work done well and early. Good communication.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Elkin was kind and professional
Likely to Recommend - 5.0/5.0 -
See earlier comment
Repair Quality - 5.0/5.0 -
Elkin was very kind and helpful. The ladies were also very nice. Thanks! I will refer your services. Elaine McClough
Customer Service - 5.0/5.0 -
See earlier comment
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0 -
This has been a very upsetting experience
Repair Quality - 1.0/5.0 -
There are multiple glaring issues with my truck since I have gotten it back. The horn now does not work, my bumper is crooked, the grill is not seated in properly and seems to be coming apart on its own, and there were multiple plastic clip fasteners that were loose. They even left random car parts in my back seat. The car looks good at first glance, but the quality of this work is extremely disappointing.
Customer Service - 3.0/5.0 -
The technician was nice enough
Returned Clean
My Experience - 5.0/5.0 -
I was amazed! The car was returned better than I gave it, even detailed in the inside. The outside, where it was repaired, looks brand new, as it should.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Excellent communication every step of the way. Personnel friendly and professional. And my repairs were completed early! My car looks brand new and I’m very satisfied with Caliber Collision Waxhau.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Excellent service from everyone I encountered at the Waxhau location
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
It was a pleasure working with you. The staff was excellent with communication. The car was not only repaired back to new but it was washed and looked great! Thank you for a top notch experience.