Caliber - Waxhaw
In operation 29 years, 3 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 0.5/5.0 -
This has been a very upsetting experience
Repair Quality - 1.0/5.0 -
There are multiple glaring issues with my truck since I have gotten it back. The horn now does not work, my bumper is crooked, the grill is not seated in properly and seems to be coming apart on its own, and there were multiple plastic clip fasteners that were loose. They even left random car parts in my back seat. The car looks good at first glance, but the quality of this work is extremely disappointing.
Customer Service - 3.0/5.0 -
The technician was nice enough
Returned Clean
My Experience - 5.0/5.0 -
I was amazed! The car was returned better than I gave it, even detailed in the inside. The outside, where it was repaired, looks brand new, as it should.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Excellent communication every step of the way. Personnel friendly and professional. And my repairs were completed early! My car looks brand new and I’m very satisfied with Caliber Collision Waxhau.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Excellent service from everyone I encountered at the Waxhau location
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
It was a pleasure working with you. The staff was excellent with communication. The car was not only repaired back to new but it was washed and looked great! Thank you for a top notch experience.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The repair was complete. The texted updates were helpful to plan our days.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The repair was done well. Looks good with new paint.
Customer Service - 5.0/5.0 -
Makayla was knowledgeable. I received updates often.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Looks good! Thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great service, simple process and kind people.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Professional staff fully integrated into insurance and rental car teams. They made the experience seem less.
Customer Service - 5.0/5.0 -
Made it easy from repair to rental to return.
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Great service!! Thanks
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0 -
Very skeptical with Estimate figures.
Repair Quality - 3.5/5.0
Customer Service - 4.0/5.0 -
Front desk were very helpful and attentive.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Service and response is very satisfying