Caliber - Wellington

4.7 (5,601reviews)
94%
3060 Fairlane Farms Road,  Wellington,  FL  33414

In operation 29 years, 11 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (5,601)

Likely to Recommend

Repair Quality

Customer Service

My Experience

Easy, fast and efficient

Likely to Recommend

I would recommend first time ever been here, but looks like they did a good job, a few bumps on the road but it was good...

Repair Quality

The vehicle looks good no problems that I've noticed so far but I will notify if I find anything that pops up

Customer Service

Customer service was what I expected but when I thought I found something when I picked up the vehicle like overspray the folks became a little bit defensive about it which kinda of set me back before they even looked at it. Did not like the push back that I got... But the issue was remeded...

Returned Clean

My Experience

Easy drop off and pick up. Work was completed sooner than quoted. As long as the repair continues to look as good as it did today upon pickup, I am 100% satisfied.

My Experience

There is a piece that is above the back driver wheel that has a scratch in it

My Experience

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Although parking can occasionally be limited due to the high volume of customers they serve, I still give them a 10 out of 10 because of their outstanding efficiency and dedication to keeping customers moving through the process smoothly and promptly. Their team works extremely hard to ensure that everything operates in an organized and professional manner.

Repair Quality

My experience with Caliber has been exceptionally positive from start to finish. I initially went in to drop off my vehicle ahead of my scheduled appointment because my insurance company advised me that I could do so, even though a later drop-off date had been entered into their system. Despite the confusion, Caliber still accommodated my vehicle for repairs and even ensured that my reserved rental car was delivered promptly. Special thanks as well to Enterprise for their assistance. The entire process was made incredibly easy and stress-free for me. Everyone at Caliber was courteous, professional, and genuinely helpful. I would especially like to recognize the front desk representative, who was extremely pleasant, knowledgeable, and professional throughout the entire process. Keep up the excellent work, young lady — your customer service truly stood out. One aspect that impressed me the most was the outstanding communication. I received daily text message updates regarding the progress of my vehicle, which gave me peace of mind and kept me well informed every step of the way. Once my vehicle was ready, I received a text notification that same evening, followed by a phone call the next morning confirming that my vehicle was ready for pickup. I also appreciated being able to provide a convenient timeframe for pickup. When I arrived to collect my vehicle, everything went very smoothly. After paying my deductible and receiving my keys, my vehicle was waiting right at the front entrance for me. I was especially impressed by how beautifully cleaned the vehicle was — it honestly looked as though it had been professionally detailed. Overall, my experience with Caliber was outstanding, and I truly appreciate the professionalism, efficiency, communication, and excellent customer service provided by the entire team.

Customer Service

Please see above comment

Likely to Recommend

Great service!

Repair Quality

My car was fixed in a short time! It looks beautiful! Wonderful job!! Would recommend Caliber.

Customer Service

Great!!!

Likely to Recommend

Repair Quality

The dams to my car was repaired quickly and efficiently. Everything was done in less than a week

Customer Service

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Absolutely

Repair Quality

Customer Service

Returned Clean

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Customer Service

My Experience

Likely to Recommend

Repair Quality

GREAT WORK!!!

Customer Service

AMAZING CUSTOMER SERVICE!!!!

Likely to Recommend

Repair Quality

Excellent

Customer Service

Returned Clean

My Experience

My Experience

Great communication. Friendly service. Professional work!

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

After taking the car home I realized the driver side door was not able to lock. This is the same side on which the mirror was replaced. The car was returned for the driver side door mechanism to be fixed for locking the car

Customer Service

Returned Clean

Likely to Recommend

Quite pleased overall.

Repair Quality

EVERYONE that I dealt with at Caliber Collision was professional, courteous and helpful.

Customer Service

Repairs to body of vehicle were expertly done. They even buffed the matching headlight to make it feel more respectable across from the newly replaced headlight.

My Experience

Well done.

Likely to Recommend

Repair Quality

Well done.

Customer Service

Kept me informed.

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean