Caliber - West Ashley
In operation 29 years, 11 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 2.5/5.0 -
Bad paint job in hood area. Needs fixing
Customer Service - 2.5/5.0 -
Bad paint job on the hood. It needs fixing.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did great, thank you for the repair
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
From start to finish, the process was smooth and seamless. Regular, bi-weekly updates. Even accommodated with my rental car return. Their coordination with my insurance was better than I’ve experienced elsewhere.
My Experience - 0.0/5.0 -
My vehicle was returned with a known issue. I was having it fixed covered through insurance and an issue was found that insurance wasn’t going to cover. While that is a reasonable conclusion, I was never given the opportunity to have it fixed at my own expense—resulting in a very dangerous five and a half hour drive in the dark and rain with no windshield wiper usage. Additionally, the updates I received about my car while it was in the shop were either from the automated system or initiated by me. I recognize there were special circumstances for the service I received as the employee overseeing my vehicle took a new job during its repair but this led to added stress and much confusion about the pick up date.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Reece was exceptional. Despite me having dozens of questions he patiently answered each one. High quality repair and you can tell it was damaged to begin with.
Likely to Recommend - 1.0/5.0
Repair Quality - 2.0/5.0
Customer Service - 3.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The entire team was efficient and accommodating and my car looks great. I'm very pleased with my experience and would not hesitate to recommend Caliber Collision.
Likely to Recommend - 1.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 2.5/5.0 -
They don’t answer the phone No voice messaging available
My Experience - 5.0/5.0 -
Communication was great. Drop off and pick up was easy!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great customer service and was done in a timely manner
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great service and quick to fix repairs. Very convenient car delivery to my house and help from Reece. I will add however that the paint has chipped on the side door so I may need that touched up.
My Experience - 5.0/5.0 -
Excellent customer service!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The updates were on the progress of the repair were nice.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
I am very satisfied with the quality of work that was done to my vehicle, however on numerous occasions I said to contact my daughter with any questions or information on the CRV and I kept texted and voicemails left concerning the car.
Customer Service - 3.5/5.0 -
I stated that in the previous question.