Caliber - West Ashley
In operation 29 years, 11 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0 -
Very easy process.
Repair Quality - 3.5/5.0 -
Only drove the car home so far and see how it would hold up with the wear and tear but so far I am satisfied on how it looks sensors are working properly.
Customer Service - 4.5/5.0 -
Everything looks fine I hadn't driven the car too much yet just waiting to see how the paint holds up
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
The team had excellent communication throughout the whole process and did an excellent job.
My Experience - 5.0/5.0 -
Thank you! Appreciate the communication throughout the repair process
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Job well done, the replacement looks perfect
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Throughout the entire process, Calibur Collision was top shelf! From the moment I arrived till I picked up my vehicle, they communicated in a timely manner which is as important as the repairs themselves. They totally deserve the fine reputation they already earned.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Phenomenal service and work! Keith was incredibly kind, thoughtful, considerate, explained everything in a way I could I understand, and communicated well! 100% satisfied!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The car looks great. I need to see if you need to hook up the something that will allow the back gate to open with my remote though.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 0.5/5.0 -
Would not recommend
Repair Quality - 1.0/5.0 -
Said I would be kept informed Was only informed when I called
Customer Service - 1.0/5.0 -
Said I would be kept informed Was only informed when I called
Returned Clean
Likely to Recommend - 5.0/5.0 -
I will recommend them and use them in the future if needed.
Repair Quality - 5.0/5.0 -
Great customer service, quality work, and I appreciated the updates in the process of the repair.
Customer Service - 5.0/5.0 -
Friendly and great communicators.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
They did great work the rear of my car after an accident. You cannot tell that there was ever a problem when it was significantly smashed in the back bumper and hatchback.
Repair Quality - 5.0/5.0 -
They did a great job. It took a little while but there was a lot of damage by the other driver.
Customer Service - 5.0/5.0 -
They were always friendly and accommodating. They kept me updated by text. But it did stop. They were always helpful and nice when I called to check on my car.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0 -
I would try to call and the phone would just ring and ring. No voicemail or call back option. I had to call another location and they texted my location asking to call me. This was very odd. Other issue was on pick up day. No one was in the building and I had to find someone to get service. It was a strange experience and took a long time.