Caliber - West Bloomington
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very pleased with repair and Heidi made things go really smooth!!! I’d recommend you for excellent customer service and repair !!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 3.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Good job all around.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Thank you to everyone who was involved in the process of repairing my HR-V, it looks lovely!
My Experience - 5.0/5.0 -
Dan did a great job being thorough in his work and styling up to date in communication with me.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Friendly service, positive results. Will use again if needed.
My Experience - 5.0/5.0 -
You were timely and kept me updated through the process.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
You guys did wonderful
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
This was my second visit with a different vehicle, no insurance. Heidi was again great to work with, explaining all of the work being done in detail. She ensured that I was notified immediately when a decision needed to be made in order to keep the work moving. I would definitely use again.
My Experience - 5.0/5.0 -
Very helpful professional and answered questions re vehicle
Likely to Recommend - 5.0/5.0 -
Already have recommended and I went there because it was recommended to me by a family member
Repair Quality - 5.0/5.0 -
Explained information provided excellent customer service great experience
Customer Service - 5.0/5.0 -
Professional helpful kept contact throughout the process
Returned Clean
My Experience - 5.0/5.0 -
Heidi Jensen was fabulous. She promptly took photos of the damage and handled the insurance claim. Heidi responded quickly to my questions and concerns. The repair was handled timely and professionally and they returned to me a sparkling clean car. I would highly recommend this location. Although a minor repair, I will be back for any work I need in the future.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Repairs spotless, car returned clean inside and out. Very coffial and helpful throughout the process
Customer Service - 5.0/5.0 -
Same as previous
My Experience - 5.0/5.0 -
Great job. My only complaint would be when I first called and also requested an appointment online, it took a few days for anyone to contact me.