Caliber - West Chester OH
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Looks brand new!
Customer Service - 5.0/5.0 -
Every single person I interacted with were both professional and friendly!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I have no complaints about the whole experience.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0 -
Repairs took many weeks too long . Car was returned dirty. I am happy with repairs
Customer Service - 2.5/5.0 -
Repairs were fine but took two months. Car was dirty inside and out
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The damaged area looks like new!
Customer Service - 5.0/5.0 -
Everyone I interacted with was kind, prompt, and professional.
Returned Clean
My Experience - 5.0/5.0 -
Part came in late and car took a week longer. But your texts kept me up to speed. Please order new tail piece which was scratched
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 2.5/5.0 -
Yhere was a chip the new paint. The Elantra logo missing on trunk
Customer Service - 3.5/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
There was a disconnect between body shop and insurance that costs a month of time. Didn't realize it until I called. Other than that, the work was great.
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 2.5/5.0
Customer Service - 2.5/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0
Likely to Recommend - 3.0/5.0 -
For going through Statefarm it was good and the actual repair looks fantastic. I would give a heads up about the customer service and rescheduling of my finish date though.
Repair Quality - 5.0/5.0
Customer Service - 2.0/5.0 -
I called about a concern with the pickup of my vehicle since I was out of town for when the date was moved to. On multiple occasions Veronica said she'd have someone call me back, and never did. She also never seemed to understand my question at first, and I had to reiterate it multiple times. There was one man who answered once when I called who was super helpful, though and cleared up a lot of my concern.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
We were please with how they repaired our vehicle
Customer Service - 5.0/5.0 -
Everyone was very courteous
Returned Clean
My Experience - 5.0/5.0 -
The job was great on the car. I guess they needed to keep it longer than I thought, but that's okay. Thank you. Ruth sudman
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
The car looks great.
Customer Service - 4.0/5.0 -
The people were quite friendly. It just took a little longer than we thought to get the car back.
Returned Clean
Likely to Recommend - 5.0/5.0 -
Totally satisfied with the entire experience. Scheduling, communication, personal interactions at drop off & pickup, and most importantly my vehicle damage was completely repaired.
Repair Quality - 5.0/5.0 -
My vehicle damage was completely repaired.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very good work on my jeep
Customer Service - 5.0/5.0 -
Very happy with work