Caliber - West Chester OH
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
We were impressed with the speed and quality of the work. Their communication was ongoing and thorough, and there were no surprises. Margo was there from start to finish. She was knowledgeable, professional, and comforting. Following a collision there is always stress and uncertainty, but Caliber really made this incident as painless as possible. Highly recommend their services.
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0 -
i felt close. detail was. not followed, example: the tires were left very dirty, the cars seat belt alarm warning is very low it was loud before repairs were done,,, and the key left in the ignition alarm is also very low and the inside door panel of the new door was not cleansed
Customer Service - 2.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Margo was excellent to work with. She was friendly, thorough, and knowledgeable. She gave us frequent updates. She is awesome!
Likely to Recommend - 5.0/5.0 -
Margo was excellent to work with. She was very knowledgeable and thorough about what needed to be done to my car.
Repair Quality - 5.0/5.0 -
Margo was great to work with. She was knowledgeable and thorough about the repair of my car. Great service!
Customer Service - 5.0/5.0 -
Margo was great. Very knowledgeable and thorough. Friendly and great to work with!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Did a great job keeping me informed of what was going on.
My Experience - 5.0/5.0 -
Outstanding work. Great advice on repair options to let customer make decisions.
My Experience - 5.0/5.0 -
I was very happy with the speed and quality of service! I will definitely recommend Caliber!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
2nd repair at this location. Both times excellent work. 4 days from accident to completion. Well done. Great staff.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Excellent job to Margo and the team! I received daily updates and pictures upon request to keep me in the loop with every step of the repair process. The professionalism and genuineness to ensure I was part of the process, and the repairs to my satisfaction are a testimony to the highest level of customer service. Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Well done. Great customer service. Easy process.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
More than likley
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very good efficient
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Thank so much! The repairs look great.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Car looks great. Even cleaned the interior spotless! Easy to work with am good communication throughout the process. Thanks!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
It looks great! Fantastic job! Margo kept us updated daily. Great job! Thanks so much. We will be recommending service to our friends who need it.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0 -
Would recommend.
Repair Quality - 4.5/5.0 -
Very pleased with the excellent customer communication, quality of work, and overall experience.
Customer Service - 4.5/5.0 -
Great communication and access for my questions.Friendly, and courteous service.