Caliber - West Chester OH
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great experience, very professional customer service
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
They took great care of me and my car. My car looks brand new
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
They are very friendly and kept me updated thru the whole process, awesome job!!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Caliber did a great job repairing the hail damage to my new car. I was very appreciative of the fact that within a few days they had it looking like new again! Very satisfied customer!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Margo was awesome at helping and explaining everything. Car was done in a timely manner and looks awesome! Will recommend to friends!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Margo was awesome throughout the whole experience! She did an amazing job. Thank you!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Service rep was courteous and informative. Repairs were quick and we'll done. All around positive experience!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Top notch all the way around, from the service staffs friendliness and communication and quality and speedy repair.
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
I am really surprised Brian would send me a survey considering I left complaining about having to pay someone else to fix what you didn't!
Likely to Recommend - 0.5/5.0 -
I am telling everyone and also putting together a picket as soon as I can against this comany
Repair Quality - 0.5/5.0 -
I would choose a zero if I could.
Customer Service - 0.5/5.0 -
zero
Returned Clean
My Experience - 5.0/5.0 -
Margo was amazing, she kept me informed about everything... My car looks great, Thank you!
My Experience - 5.0/5.0 -
Margo was top notch from the minute I pulled up to the door. Even I’m the time of social distancing and needing to take extra precautions against potential transmission of disease she was present and ready to work with and do anything necessary. She kept me up to date, daily, and was able to answer any questions I had without hesitation. I would also like to thank Caliber Collision as a whole for supporting the front line / healthcare / first responders the way they did for me by covering my deductible. This was completely unexpected and a total surprise, I thank you very much from the bottom of my heart.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Above and beyond!
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Always kept me informed every step of the way with progress of my vehicle. The staff is great there! I would highly recommend Caliber Collision to my friends and family. They did an excellent job on my vehicle once again! Thank you!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Absolutely !!
Repair Quality - 5.0/5.0 -
Caliber was quick and very helpful getting my car to them and getting it back to me. They also cleaned my car before returning it to me. Couldn't have asked for anything better. My car looks like new again...thank you so much Caliber 😃
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Nice job and pleasant people to work with
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
A nice job
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Margo was really great to work with!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very efficient and professional