Caliber - West Chester OH
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
The repair looks great and it was finished ahead of the estimated time. Thank you.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
From beginning to end the Caliber Team took care of me and my vehicle. Fast updates that were clear and fast repairs that were beyond my expectations. Honestly I felt that handled my car as though it was theirs :-). Thank you so much for a wonderful experience :-)
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Excellent customer service. Thank you Margo, Kelly and Brian. I appreciate your professionalism!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I appreciated the text message updates sent by Margo. The car is completely restored.
Likely to Recommend - 5.0/5.0 -
Repairs were timely, excellent and the location couldn't be any more convenient.
Repair Quality - 5.0/5.0 -
Appears like new without any hint of color differences at the area of repair.
Customer Service - 5.0/5.0 -
Received frequent updates and car was fully restored.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
They helped me through the entire process and made sure all of my questions were answered. They were fantastic.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent quality and I was always kept informed on the repair progress and any changes to the estimated cost.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I really enjoyed working with Margo, she was very nice.
My Experience - 5.0/5.0 -
Car looks great and it was done early!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Returned my car ahead of schedule and repaired more than I expected.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Excellent service, process. Extremely satisfied with staff and service repair of my vehicle!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Fantastic service. Professional, efficient, timely updates, quality craftmanship!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
looked like new
Customer Service - 5.0/5.0 -
courteous and professional
Returned Clean
My Experience - 5.0/5.0 -
Margot was very thorough and exceptional in keeping me informed on progress of the Highlander repair. She walked me through what was going to be repaired and was repaired. She is very friendly, hardworking, knowledgeable and what a pleasure to work with. She was very informative and answered all my questions with patience. She was very kind to my Mum and our dog, Simba. A very empathetic person. All of the other personnel were very helpful and patient. Considering they were learning a new computer data input system with Caliber...they were very patient. Kudos to Margot and her colleagues!