Caliber - White House
In operation 29 years, 3 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
No issues with the work, taillight was replaced, sensor recalibrated and everything works. My two biggest issues were wanting me to leave my vehicle there the day I wanted an estimate for the repairs and the service advisor telling me I would need to have my Qtr. panel painted because he had noticed a black smug on it. When I got home it took me less than five minutes to buff that out. I asked why I would get rental when my truck worked perfectly fine and was drivable. The response I got was that your insurance company will pay for it. Lastly, I was sent a form to sign before work began on my vehicle which I did. I specifically left a box unchecked which it said to do if I wanted my parts back and to talk to them when I dropped off my vehicle, which I did. The taillight had a cracked lens which had a piece taken out of it, it functioned perfectly and the sensor in the lens was working as it should also. Which is why I wanted my parts back. When I went to get my truck, I paid them what I owed for the repair and Caleb came out and gave me my keys and explained what was done. I asked him if my old parts were in the truck, her said no let me go out back and get them, I knew then he did not have them and about three minutes later out he comes empty handed and told me he was sorry they were thrown away and apparently the message did not get relayed to the shop about saving the parts. I asked Caleb if they looked in the trash for them and I was told the trash had been picked up that day, so it was gone. Needless to say, I am still not happy about this and will look for other options if I need repairs again. My insurance company will also be notified of this experience.
Likely to Recommend - 0.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 0.5/5.0
My Experience - 5.0/5.0 -
Caleb was awesome to work with. He kept me updated, explained everything clearly, and made the whole process easy. You can tell he genuinely cares about doing quality work and taking care of his customers. My Subaru is looking great, and I really appreciate the excellent service.
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0 -
Caleb is awesome! He kept me well informed about the entire process and made the repairs timely
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0 -
Definitely recommend!
Repair Quality - 5.0/5.0 -
Fabulous job and a wonderful staff!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.0/5.0
Repair Quality - 3.0/5.0 -
I really enjoyed working with Caleb. He stayed past closing so I could pick up my car.
Customer Service - 3.0/5.0 -
I don't understand why you send estimated completion dates that are apparently meaningless. It makes it difficult to plan.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Caleb was very informative and helpful. I would highly recommend this place to all my friends.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did a great job. There paint match ability is very good. Caleb was very helpful and they took care of the rental car and everything.
Customer Service - 5.0/5.0 -
They did a great job. There paint match ability is very good. Caleb was very helpful and they took care of the rental car and everything.
My Experience - 5.0/5.0 -
They were super courteous and friendly! They kept me posted throughout the process. They cleaned the inside of my car for me!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Caleb was awesome through the whole time my car was there, stayed in contact and was very helpful! Thank you caliber White House!
Customer Service - 5.0/5.0 -
Everyone was so friendly and helpful!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
I can see the minor dents on the bottom of the bumper, after looking closer at at. But the paint job, looks great that was completed on the bumper.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Will never take my care anywhere else. The entire staff is so friendly, helpful and professional. They are seriously wizards when it comes to fixing all types of damage.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The entire staff is professional, nice, and prompt. I couldn't recommend this crew more.
Customer Service - 5.0/5.0 -
The Best.
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Thank you so much it made me so happy to see my hood fixed .I was so sad before I brought it in the shop .thank you so much. I am very happy and satisfied.like Brand new hood on my SUV to now. Thank u for doing Amazing great job . Happy customer smile 😊
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
They do good work, keep you informed and people are nice
Repair Quality - 5.0/5.0 -
Kept us updated.
Customer Service - 5.0/5.0 -
Satisfied with job. People were kind and courteous. Kept us informed as what was going on.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0 -
We had some "communication" confusion
Customer Service - 4.5/5.0 -
It wasnfine