Caliber - White House

4.8 (950reviews)
96%
235 Wilkinson Lane,  White House,  TN  37188

In operation 29 years, 3 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (950)

My Experience

Parts loose

My Experience

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Repair Quality

Customer Service

My Experience

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Repair Quality

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Repair Quality

Car repair was very well done and finished two days faster then expected

Customer Service

We were constantly notified of progress and they answered any questions very quickly

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

I cant't thank this team enough for taking care of and fixing my car. It is as good as new! From the techs to the customer service, everyone was fantastic!

Likely to Recommend

Yes, I would recommend to anyone

Repair Quality

Excellent, very detailed, and professional

Customer Service

Excellent customer service, always kept me informed

Returned Clean

Likely to Recommend

Repair Quality

Very professional and was updated regularly

Customer Service

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Customer Service

Returned Clean

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Repair Quality

Customer Service

Mark was very good about reaching out to inform us about our vehicle and what to expect. Lisa completed our paperwork in record time.

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Repair Quality

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Repair Quality

Thorough inspection and completion of work in a very timely manner.

Customer Service

Text updates and link to timeline. Completed ahead of anticipated time.

My Experience

Horrible! I would like to know what color crayon the tech likes to eat... I'll send him a case...

Likely to Recommend

Never will I recommend your caliber in Tennessee

Repair Quality

Some of the worst body work I've ever seen. Paint run, over spray, missing bolts and screws, grill parts not installed correctly, body panel gaps suck. Lied to about the deer guts being washed off and lied to about OEM front fender

Customer Service

I feel like I wasn't told the truth about the repairs. Metal shavings left on vehicle and under the hood which rusted

Returned Clean

My Experience

Excellent job on repairing my truck. They even took care of a small scratch that was not part of the official repair. I appreciate the thorough inspection going above and beyond what was required. Delivered as promised.

Likely to Recommend

Repair Quality

Customer Service

Excellent work. Even repaired small scratches that was not part of the original job. Vehicle available as promised.

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Customer Service

Returned Clean

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Customer Service

Returned Clean

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I have already!!!!

Repair Quality

This group of folks was FANTASTIC!!!!! From my initial contact until completion, I was kept informed, asked about MY needs, AND accommodated COMPLETELY!!! I was irritated initially because I had always dealt with your Madison location & I was informed rather abruptly that this location did not handle Allstate Insurance any longer, BUT the White House location MORE than erased that feeling. I will use them again should the need arise.

Customer Service

Likely to Recommend

Repair Quality

Allan was very nice and communicative. He took great care of us, did the inspection and walk around before and after.

Customer Service

Returned Clean

My Experience

Everything on the vehicle that Caliber collision touched is great. The paint is phenomenal, the buff is great and the glass that was replaces seems attached.. I'm happy

Likely to Recommend

Repair Quality

Caliber Collision did a fantastic job and made sure to do above and beyond.

Customer Service

Excellent service and great with communication

My Experience

Communicated well and everyone was friendly.