Caliber - White House

4.8 (945reviews)
96%
235 Wilkinson Lane,  White House,  TN  37188

In operation 29 years, 3 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (945)

My Experience

I was thoroughly pleased with the job done and I was also pleased with the friendly environment and staff overall y'all done a great job thank you all

My Experience

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

JEEP LOOKS GREAT. THANKS

Likely to Recommend

Repair Quality

Customer Service

Great work. Great person, Mark. Wife loved how clean the car was. Thanks

My Experience

Caliber gives the highest professional service and the kindest staff. My car looks amazing.

My Experience

Friendly staff. Fairly quick fix. Hope I don’t need them again but I’d happily use them if I had another hiccup.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Everyone at Caliber was professional and helpful. I received consistent notices about the status of my needed repairs. I would definitely recommend them to anyone needing car repairs.

Likely to Recommend

Repair Quality

Staff were professional and accommodating. They kept me informed daily of the progress of my car repairs. Also, they finished ahead of the time initially given me.

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

After being side-swiped, I took my Suburban to Caliber Collision in White House, TN. I couldn't have asked for a better team to do the repairs with quality and efficiency. They worked with the insurance company directly and kept me updated throughout the entire process of the repair. I'm happy with how it turned out and that the work is guaranteed, for that extra peace of mind. 10/10 would recommend!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

The bumper was replaced with noticable manufacturing issues but also with issues with the clear coat. They also did not check that the sensors/antenna functioned properly before releasing it back to us.

Customer Service

Communication was not great, I often had to follow back up after being told they would return my call. If I didn't, then I didn't hear from them. And no accountability was taken for issues/errors or for the poor communication. I brought this up to Brian and was then chastised about them paying the rental.

Returned Clean

Likely to Recommend

Very dissatisfied at this point

Repair Quality

Listed in the first comment section.

Likely to Recommend

Repair Quality

Customer Service

My Experience

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

The staff was the best part of the experience. Wonderful people doing quality work.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Very well done!

Customer Service

They're great!

Returned Clean

My Experience

Excellent service from beginning to end!

Likely to Recommend

Repair Quality

Excellent service from drop off to pick up.

Customer Service

Returned Clean

My Experience

Mark was very nice and professional! Made sure everything was in tip top shape before I took it home. So grateful for this place🙂

Likely to Recommend

Repair Quality

Customer Service

Returned Clean