Caliber - White House

4.8 (939reviews)
95%
235 Wilkinson Lane,  White House,  TN  37188

In operation 29 years, 3 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (939)

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Excellent attention to detail and I appreciated the above and beyond service of scraping off my windshield! Also, my bumper looks as if it was never damaged/replace! Thank you again!!!

Likely to Recommend

Repair Quality

Turned out great

Customer Service

Very helpful

Returned Clean

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Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Yes I would recommend to all my friends

Repair Quality

Everything look so great that it is not hard be satisfied.

Customer Service

High marks on everything

Returned Clean

My Experience

The staff was very friendly. The work done exceeded our expectations and was done in a timely manner.

Likely to Recommend

Repair Quality

The repair was done in a timely manner and the work was very good

Customer Service

Returned Clean

My Experience

Loved it

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Everything was done quickly and I was kept updated on everything throughout the process. But my brand new lift gate had a scratch on it at pick up.

Customer Service

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Car looked as good as new when it was done! Very communicative with me through the entire process as well, leaving me completely stress free on how long repairs would take.

Customer Service

The workers were incredibly kind and thorough, I was very impressed

Returned Clean

My Experience

Great interactive features like text messaging and car completion app so you can track the status of your repair. Customer service is wonderful. Very communicative and organized. Quality of work is top notch. Would use again.

Likely to Recommend

I trust Caliber. So I would refer.

Repair Quality

Great service. Staff has excellent communication practices. Service was quick and efficient. App and text updates are a nice touch!

Customer Service

Staff has excellent communication practices.

Returned Clean

My Experience

The repair to my hood and replacement of my camera is excellent.. the repair was done in a very timely manner and your customer service team was fantastic. The repair to my windshield. Is where I have the issue, whatever the substance they used to repair the chip is all over the windshield and won’t wash off or scrape off. I noticed it when I picked the car up but I just assumed that it would wash off. I’m not sure if there’s anything that can be done to clean it up or remove it. Please let me know if you have any thoughts on how to remedy this situation.

Likely to Recommend

Repair Quality

The hood repair and the camera repair are great. Customer service was excellent. The windshield repair, however was not great, there are several areas where there is residue that has been dripped and won’t come off. Also, my steering wheel is it quite aligned when I’m driving straight it’s off four or 5°. I’m assuming that is from the four wheel alignment. Could someone contact me at 615–5 66–1052 to see if I can get these issues resolved. Sorry for the delayed response I have been in Europe for the past week.

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

They went above and beyond to make me happy. Did a great job on my car. Very fast turnaround.

Customer Service

Returned Clean

My Experience

Great customer service!

Likely to Recommend

Repair Quality

Customer Service

They were professional, courteous and very committed to customer satisfaction.

My Experience

Courteous and quick!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Great customer service. They knew I was paying for a rental and worked to get my car finished early. I really appreciate everything they did in this process!