Caliber - White Marsh
In operation 29 years, 10 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The best
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very professional kepted informed on the progress I would give them a 10
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Excellent customer service. I had no questions regarding the process and caliber stayed in touch and communicated everything in a timely manner regarding the updates of my vehicle repair.
Returned Clean
My Experience - 5.0/5.0 -
Excellent customer service and great communication throughout the process.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0 -
I would recommend however I would emphasize to take everything of any value out of vehicle.
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0 -
They were very professional and nice however when I went to inspect my vehicle before it was worked on I mentioned that I had a few things in the car and if I should take them. I physically saw the dash cam in my trunk area before I left Caliber and my bag of change in the console. I was told my belongings would be safe. The things I mentioned are missing (a small box with a new dash cam from my hatchback area and my change bag from center console). If that hadn't of happened they would have gotten a 10.
Returned Clean
My Experience - 5.0/5.0 -
I had a great experience with staff, they are very nice. One thing I would have liked is if they would have gave it a car wash before I picked it up.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The staff was great. If I had one gripe, it would have been nice to have the entire car fully washed after work was complete.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.0/5.0
Repair Quality - 4.0/5.0 -
My tire pressure indicators are not working and they were before the accident.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Alexandra and Michael provided excellent service. They made me feel comfortable and the communication was excellent throughout the entire time they had my vehicle. I would definitely recommend Caliber Collision.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Fast
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Highly recommend taking your car to this Caliber Collision location. The friendly attentive staff and service far exceeded my expectations. They communicated everything and fixed my car in a timely manner with fair pricing. Thank you!
My Experience - 5.0/5.0 -
They did a great job
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Customer service was right pleasant honest trustworthy I would recommend them to anyone everyone in the office was right polite they don't know wonderful job doing my car