Caliber - White Marsh
In operation 29 years, 10 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Customer service was excellent. You treated me with kindness and respect and kept me appraised of progress on my car. Thanks so much. It was my third time working with you.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everyone was very helpful and kind, the whole process was easy and smooth. They took care of everything with insurance and they kept me updated on my car the entire time.
Likely to Recommend - 3.0/5.0
Repair Quality - 2.5/5.0
Customer Service - 3.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everyone was so pleasant. The best part was the popcorn. And the car looks like it’s new. Would recommend them in the future! I am very satisfied.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great job from the two Mike’s
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
My experience was very good, Amanda ,and the rest of the staff was very friendly and professional. Would highly recommend. 👌🏿
My Experience - 5.0/5.0 -
Very pleasant, helpful with questions and the repair looks great! I've only had my car back for 1 full day, but everything seems fine.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everyone I dealt with at Caliber was great. I felt like I was in good hands. Amanda at the front desk was very nice and helpful.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
There was a slight flaw, but with the age and condition of the rest of my car, it's not a big deal. I think my Focus badge was loosened in the accident but I am not 100% sure. It may have been loosened at the shop too but I don't know for sure. I like to keep my cars nice even if they have past scratches and dents. I would have liked to see them re-glue the Focus badge on the back above the bumper.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Loved that it was done so quickly and looks better then new
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 4.5/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0 -
Very satisfied with my experience
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Lots of communication, always kept up to date with status of repairs.
Returned Clean
My Experience - 5.0/5.0 -
Great communication, quick to respond, answered my questions and kept me updated throughout the process!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very professional. Getting job done by good time frame. Thank.
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0 -
Very good
Customer Service - 4.5/5.0 -
Very professional. Great job done by good lengths of the time. Very helpful people.
My Experience - 0.0/5.0 -
The repair did not return my vehicle to its former condition; there is noticeable wind noise that wasn’t present before and the affected do not as it did prior to the accident. The sliding door isn’t suppose to continuously open and close on its own. I have an appointment to return for the technician to address these issues on Wednesday, 5 October 2025.
Likely to Recommend - 2.5/5.0
Repair Quality - 5.0/5.0 -
With caliber only. Travelers not so much the get a 1