Caliber - White Marsh

4.8 (2,390reviews)
95%
9624 Pulaski Hwy,  Middle River,  MD  21220

In operation 29 years, 10 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (2,390)

My Experience

The repair did not return my vehicle to its former condition; there is noticeable wind noise that wasn’t present before and the affected do not as it did prior to the accident. The sliding door isn’t suppose to continuously open and close on its own. I have an appointment to return for the technician to address these issues on Wednesday, 5 October 2025.

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Repair Quality

With caliber only. Travelers not so much the get a 1

Customer Service

My Experience

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You were way more helpful than Progressive was and I sincerely appreciated that

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Returned Clean

My Experience

Your team did a wonderful job thank you all

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Good work

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Returned Clean

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Returned Clean

My Experience

Quick repair and great customer service.

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Repair was quicker than expected and communication was great

Customer Service

Great staff at this location. Kind and attentive.

Returned Clean

My Experience

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Very professional and communicated throughout the entire process. Everyone is very friendly and took a lot of the stress away. Highly recommend for any repair needs!

Customer Service

Returned Clean

My Experience

Amanda and Mike were absolutely phenomenal to work with! They were available when needed, communicated every part of the process. Vehicle was done on time and looks great. Smaller shop yet, still the best Caliber experience I’ve had.

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This shop specifically is the best Caliber shop I’ve been to. Will definitely recommend in the future.

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Amanda and Mike were awesome. Great people, great customer service

Returned Clean

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My Experience

The repair was done within the estimated time and I was messaged and kept up to date about the progress.

My Experience

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My Experience

It’s a job well done!! Keep up the good works and customers will always come back to do business with you. My best, Rbolus

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My Experience

Communications were excellent; delivered car a day early; helped navigate payment from insurance; car returned washed and vacuumed; finished product is perfect.

My Experience

Great job!

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My Experience

Amanda gave above and beyond customer service and the work done on my car was Great!

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My Experience

Everybody that I dealt with was very professional, extremely knowledgeable and understanding. I received consistent updates on my truck repairs.

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