Caliber - White Marsh
In operation 29 years, 10 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Caliber Collision is greatly appreciated for answering questions and guiding us through the repair process. The receptionist was excellent...
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Amanda, Mike and Mike were absolute pros! The service they provided every step of the way was top notch. My vehicle was in capable hands and they kept me informed regularly.
Likely to Recommend - 5.0/5.0 -
The whole team at caliber was amazing!
Repair Quality - 5.0/5.0 -
If I could give them a 20 I would!
Customer Service - 5.0/5.0 -
Perfect! Couldn’t ask for a better receptionist she’s amazing!
Returned Clean
My Experience - 5.0/5.0 -
The customer service was out of this world from day one. They made me feel very comfortable, and my car was completed before the completion date.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0 -
Customer service was awesome.... the only thing..... my car was not cleaned out after repair. Very dusty inside all over the upholstery inside of the vehicle... Minor things found after pick up, but all in all very satisfied with the work that was completed.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I was satisfied with my recent repair. Collision caliber were fast and had a great way of explaining their process. They made my process smooth.
My Experience - 4.0/5.0 -
The CRV looks great. Thank you for your attention to detail. Judith Zahren
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Mike did a great job & was very professional in our interactions.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The customer service was excellent. Everyone was find and very helpful especially with helping secure a rental car
Customer Service - 5.0/5.0 -
Everyone was kind and helpful
Returned Clean
My Experience - 5.0/5.0 -
Very accommodating and informative. Over performed and completed work early. Well job done
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Nothing bad to say. Truck looks good. Got it done faster than expected. Friendly staff. A+
My Experience - 5.0/5.0 -
Great service ,great hospitality,did a great job wit fixing my vehicle.with great turn around time I highly appreciate you guys
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The car repair looks great. Like a brand new car! The repair work was completed far sooner than expected too.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 1.0/5.0
Repair Quality - 4.5/5.0 -
One of my Tire Lexus logo caps is missing most likely from the impact of the accident but the collision center didn’t replace that. Also my car front end and hood has a clear body wrap which was not replaced on the side panel.
Customer Service - 3.0/5.0 -
Communication from the collision center was via text although when I called, I did get a human response
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Communication was great, professional and informative
Returned Clean
My Experience - 5.0/5.0 -
They went above and beyond to ensure great customer service everyone in the office was friendly and informative this was the best location I have been to and they finished the car repairs fast
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent communication and the work completed on the car was well done
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
My car looks practically brand new. The service was wonderful, professional, courteous, and very knowledgeable. And very very patient. Thank you guys. I greatly appreciate your talent. Thank you..