Caliber - White Marsh
In operation 29 years, 10 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 1.0/5.0
Repair Quality - 4.5/5.0 -
One of my Tire Lexus logo caps is missing most likely from the impact of the accident but the collision center didn’t replace that. Also my car front end and hood has a clear body wrap which was not replaced on the side panel.
Customer Service - 3.0/5.0 -
Communication from the collision center was via text although when I called, I did get a human response
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Communication was great, professional and informative
Returned Clean
My Experience - 5.0/5.0 -
They went above and beyond to ensure great customer service everyone in the office was friendly and informative this was the best location I have been to and they finished the car repairs fast
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent communication and the work completed on the car was well done
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
My car looks practically brand new. The service was wonderful, professional, courteous, and very knowledgeable. And very very patient. Thank you guys. I greatly appreciate your talent. Thank you..
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
They were awesome. Mike was very nice and did a great job fixing my vehicle. The woman at the front desk was very kind and helpful! 100000/10.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Mike and the woman at the front were amazing! Super sweet and attentive.
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The service at Caliber was completely amazing. The customer service was top notch and above any other. This is the second time I had my vehicle serviced by Caliber and I cannot say how pleased I was. The work they do is unbelievable and more than anyone would expect. Caliber will always be my forever shop for any auto repairs. Their work and customer service is grade A and if I could grade higher, they certainly would be rated just that high 👍🏾!
My Experience - 5.0/5.0 -
Great service. Great communication. Great experience
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Amanda was very pleasant and helpful. This store communicates very well with customers. 10/10
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Amazing work!
Customer Service - 5.0/5.0 -
Very well communicated, so kind so energetic and very knowledgeable.
Returned Clean
My Experience - 5.0/5.0 -
Picked up vehicle yesterday. Caliber did an excellent repair job. I was kept up to date on progress of repairs. Office staff was very professional and friendly. They made theirselves open for any questions I have after receiving my vehicle.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Im very glad with the service I got yo my car....Amanda the customer service lady was amazing and kept me informed with everything happening with my car....Amanda is great..
Customer Service - 5.0/5.0 -
Amazing...Amanda the customer service lady was great..She keeps you informed of your vehicle and the status of everything happening....
Returned Clean
My Experience - 5.0/5.0 -
Everyone was very nice and professional. Shout out to Amanda and Mike in the White Marsh office. You guys were awesome!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Amanda and Mike were great!
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 1.5/5.0 -
I was told at least 3 weeks .. then I was told it was primed and ready to be painted ... Then I was told that I was misinformed and it had not been primed and they had to send back the corner panel because of a dent... Why would they say it was primed if there was a dent in the new quarter panel? Then it kept getting out off and put off... Week by week... I also asked for him to fix the little tiny dings since they would have the paint and that was not touched.