Caliber - Whittier - Uptown

4.9 (920reviews)
96%
11630 Whittier Blvd,  Whittier,  CA  90601
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In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Acura
Ford
Honda
I-Car
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Email

Reviews (920)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding service quality, professional and courteous staff, and high-caliber repair work that frequently exceeded expectations, with many noting their vehicles were returned looking brand new or better than before the accident. Communication was a standout strength, with customers appreciating frequent text and phone updates throughout the repair process, keeping them informed every step of the way. Timeliness was another highlight, as numerous customers noted their vehicles were completed ahead of schedule. A few customers mentioned areas for improvement, including instances where they had to initiate contact for updates, occasional concerns about part alignment or color matching, and delays in receiving callbacks for unresolved issues.
AI-Generated from reviews written in the last 12 months
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"The team did an amazing job on my vehicle. The quality of work exceeded my expectations, and my car looks brand new. They were professional, communicative, and completed ..." Read more
"... repairs were done efficiently with high quality, the car looked perfect when it was all done. They even got the work completed ahead of schedule. ..." Read more
"Job was really well done and car looked even better than before the accident! They were extremely fast and kind enough to clean ..." Read more
"... progress of my vehicle. They went above and beyond by insuring that the damage to my vehicle was 100% complete and safe for me to drive. Thank you for the great quality ..." Read more
"... But they was it not replaced the first time around. They are friendly but it looks like they cut alot of corners." Read more
"... vehicle was completed much sooner than I expected. I received my 2023 Lincoln Aviator back in just eight business days, which was a pleasant surprise. The team kept me ..." Read more
"... quality, the car looked perfect when it was all done. They even got the work completed ahead of schedule. Dont think twice; pick Caliber Collision next time ..." Read more
"My car looks fantastic and they had the car ready one day early."
"Was 6 days earlier than the actual due date"
"They said it would be done in one day, five times. They could have said it won't be done for five days ..." Read more
"... this body shop. They were honest, professional, and kept me updated throughout the entire process. The repairs were flawless, and my vehicle was returned ..." Read more
"... check in to pick up, they went above and beyond. Providing text or call updates about the repairs and keeping me informed through every step. The repairs were done efficiently ..." Read more
"... There were no delays, no paperwork headaches, and the communication was excellent throughout the entire process." Read more
"They said it would be done in one day, five times. They could have said it won't be done for five days ..." Read more
"Horrible service; the car wasn't ready when I was told. I called to inquire about additional paint correction, ..." Read more

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Completed body work looks good but the missed the damaged sub frame and returned my car in an unsafe condition

Customer Service

They kept trying to have the Honda dealer just realign the car when that would not work due to damaged sub frame

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

My Experience

Thank you for your great work and customer service 👍 I 💯% will recommend you!

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Translated from Spanish by Carwise
Translation unavailable. Please try again later.

My Experience

Muy buen servicio

Likely to Recommend

Repair Quality

The staff were very professional and helpful. Specially Frank, he was knowledgeable, helpful and explained clearly the work to be done and after the completion of the work. Thank you! Mina Wyckoff

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Very Satisfied with the work .

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

My Experience

Veery Good service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

I appreciate the hospitality and warm welcome. Irma and Frank were amazing and helped me with the repair process so professionally. Thank you!

Likely to Recommend

No doubt, I will recommend family and friends of this repair shop. And drop Irving's name.

Repair Quality

I'm sure results may vary, but I was shocked how clean and perfect the repair came out. And to know it has a warranty, is great peace of mind.

Customer Service

10/10 star customer service. Irving helped me and my family navigate the situation without any hiccups. He deserves a raise and expenses paid getaway for him and his family.

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Thanks

Repair Quality

Great service thank you

Customer Service

Great great

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Great job and was repaired sooner than I expected

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Your employees were so nice and helpful.

Translated from Spanish by Carwise
Translation unavailable. Please try again later.

Likely to Recommend

Lo recomiendo ampliamente, hoy mismo va a ir un amigo para valuar el golpe de su carro .

Repair Quality

Excelente servicio y el personal muy amable, me escucharon mis dudas y respondieron a mis preguntas con amabilidad.

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

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