Caliber - Whittier - Uptown

4.9 (878reviews)
96%
11630 Whittier Blvd,  Whittier,  CA  90601

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Acura
Honda
I-Car

Reviews (878)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its outstanding service quality, professionalism, and attention to detail. Many highlight that repairs were completed ahead of schedule, with vehicles returned looking brand new and thoroughly cleaned. Communication stands out as a key strength, with customers appreciating frequent text and phone updates throughout the repair process. Staff are widely described as courteous, knowledgeable, and genuinely caring. A few customers noted areas for improvement, including inconsistent proactive updates requiring them to follow up, occasional paint or alignment concerns, and isolated instances of poor communication. Overall, the vast majority of customers express high satisfaction and willingness to recommend the shop to family and friends.
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"The team did an amazing job on my vehicle. The quality of work exceeded my expectations, and my car looks brand new. They were professional, communicative, and completed ..." Read more
"... repairs were done efficiently with high quality, the car looked perfect when it was all done. They even got the work completed ahead of schedule. ..." Read more
"... But they was it not replaced the first time around. They are friendly but it looks like they cut alot of corners." Read more
"I still have some squeaking on my passenger front tire"
"Im satisfied with the work you did, and so happy it was done two days before estimated time"
"My car looks fantastic and they had the car ready one day early."
"... quality, the car looked perfect when it was all done. They even got the work completed ahead of schedule. Dont think twice; pick Caliber Collision next time ..." Read more
"They said it would be done in one day, five times. They could have said it won't be done for five days ..." Read more
"... check in to pick up, they went above and beyond. Providing text or call updates about the repairs and keeping me informed through every step. The repairs were done efficiently with high quality, ..." Read more
"... entire repair process was smooth and stress-free. They kept me updated every step of the way and returned my vehicle right on schedule. I truly ..." Read more
"... repairs were handled well. My only critique is that I had to reach out several times to get updates on the progress rather than being notified. Despite that, the car looks great and Im happy with ..." Read more
"Horrible communication"
"They said it would be done in one day, five times. They could have said it won't be done for five days ..." Read more

Likely to Recommend

Highly likely!

Repair Quality

Very quick turn around time! Very solid repair and very polite staff; very helpful throughout the process. There were some dust speck spots and some other indentations missed, but overall, the customer service was

Customer Service

Communication was great!

My Experience

I couldn't be happier with the outstanding service I received from Caliber Collision. From the moment I dropped off my Lincoln Aviator ("Milo"), Frank took care of everything and kept me informed throughout the entire repair process. His professionalism, communication, and customer service were exceptional. What impressed me the most was the attention to detail. They didn't just repair my vehicle—they restored it to like-new condition. They went above and beyond to ensure the repairs were done correctly, using brand-new parts where needed, and the finished product looks absolutely amazing. You can tell they take great pride in their work. The turnaround time was much faster than I expected, and when I picked up my vehicle, it looked brand new. It's rare to find a company that combines quality craftsmanship, honesty, speed, and excellent customer service all in one place. Thank you, Frank, and the entire Caliber Collision team, for treating my vehicle with such care. I highly recommend Caliber Collision to anyone who wants repairs done right the first time. You've definitely earned my trust and my future business! ⭐⭐⭐⭐⭐

Likely to Recommend

Highly recommend this particular location

Repair Quality

Caliber Collision exceeded my expectations. My 2023 Lincoln Aviator ("Milo") looks like it did before the accident. The repair quality is outstanding, the paint match is perfect, and the attention to detail was impressive. The team kept me updated throughout the entire process, answered all of my questions, and treated me with professionalism and respect. Picking up my vehicle and seeing it restored gave me a lot of peace of mind. I truly appreciate everyone's hard work and would highly recommend Caliber Collision to anyone needing quality repairs. Thank you for taking such great care of my Aviator!

Customer Service

Frank provided outstanding customer service from start to finish. He was friendly, professional, and kept me informed throughout the entire repair process. He took the time to answer all of my questions, made sure I understood everything, and genuinely cared about making the experience as stress-free as possible. Thanks to Frank and the entire Caliber Collision team, I felt confident that my 2023 Lincoln Aviator, "Milo," was in great hands. I truly appreciate the exceptional service and highly recommend this shop.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Excellent service!!! Between Irma and Frank i felt very reassured throughout the entire process

Likely to Recommend

Repair Quality

excellent service!!!

Customer Service

Irma and Frank where very polite, professinal and explained everything to me with great detail.

Likely to Recommend

As long as they work with Irving

Repair Quality

Very good quality of repair

Customer Service

Irving was the man, he communicated and was very personable with me every step of the way

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Repair Quality

Customer Service

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Repair Quality

Very professional went out of his way to be helpful

Customer Service

excellent

Returned Clean

My Experience

Great service, great people. Will recommend your services to family and friends.

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Returned Clean

My Experience

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Returned Clean

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Repair Quality

The staff was very professional and answered every question I had in regards to my repairs on my car.

Customer Service

Returned Clean

My Experience

Good service. Great results . On time and great follow up

Likely to Recommend

Repair Quality

Great company. Great service and finishes on time

Customer Service

My Experience

Very happy with how the car came out guys at the shop were very informative and communicative

My Experience

Excellent service from start to finish! The team was professional, friendly, and kept me informed every step of the way. My car looks good as new and work was done on time, as promised. Outstanding customer service! I would definitely recommend them to anyone needing collision repair.

Likely to Recommend

Will return if need to

Repair Quality

Excellent customer service and the work was great!

Customer Service

Employees are very friendly and professional.

Likely to Recommend

A definitive 10. I would absolutely recommend this shop to all of my family and friends. From the flawless repair and quick check-in to the amazing customer service from Frank, Carlos, and the office staff, this was a perfect, stress-free experience.

Repair Quality

A well-deserved 10. Frank Dominguez and Carlos Cruz did an absolutely phenomenal job repairing the dent above my back wheel. The craftsmanship is flawless, the car looks brand new, and their customer service was top-notch.

Customer Service

An absolute 10. Frank, Carlos, and the rest of the office staff were incredibly professional and personable. They made me feel truly welcomed from the start. The check-in process was quick and easy, and getting a rental car was completely hassle-free and seamless.

Returned Clean

My Experience

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Returned Clean

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Repair Quality

Customer Service

Returned Clean