Caliber - Willow Glen
In operation 29 years, 11 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
I am really pleased with the work done on my car and the customer service at Caliber Collision. Thank you!
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Everyone was super nice and helpful. They were able to get my car fixed in about 48 hours. The only one negative thing was that the door was installed with the hinges not correct, so I had to come back a couple days later to get it adjusted. However, they were able to fix that issue in about 10 minutes and everything seems good now.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Team did a great job
Customer Service - 5.0/5.0 -
Great customer service, and really good communication. Kept me up to date on everything.
Returned Clean
My Experience - 5.0/5.0 -
Great communication and clean work
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great communication and super friendly
Customer Service - 5.0/5.0 -
Great customer service
Returned Clean
Likely to Recommend - 5.0/5.0 -
Yes very likely
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very satisfying
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The service I received from caliber collision was outstanding. They kept me informed throughout the whole process. They finished the car earlier than expected. They were very professional courteous. I would recommend them for anyone. David and Manning are awesome thank you.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 3.5/5.0 -
The repair came out good for the most part but there was a very slight noticeable difference from the other side of the car. Overall, it’s such a slight difference that we are ok with the repair result.
Customer Service - 5.0/5.0 -
Excellent customer service from everyone at the shop. The manager even gave us a ride to the rental shop in his personal car because Enterprise was busy and couldn’t send anyone right away. The team was very responsive, friendly, and helpful. They wanted to make sure that we were 100% satisfied and offered to redo the work if we couldn’t live with the slight variation in the repair.
My Experience - 5.0/5.0 -
David Kim kept me inform of my vehicle repairs. Had great customer service, was always available for any questions I had.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The guys were kind and had great customer service skills. Evaluated my car quickly and communicated clearly with realistic expectations. They did great work on the car and made the experience very smooth!
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
My service manager David was fantastic. He communicated proactively every step of the way. The work was top notch and my car was returned sparkling clean. Car accidents are never fun but Caliber Collision really made things easy for me.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I appreciate the way Juan kept me informed of the progress as my car was being fixed.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
very likely...professional folks and excellent work.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
I appreciate the help I got from Caliber Collision very nicely and courteous.