Caliber - Willow Glen

4.8 (4,323reviews)
97%
1802 Angela Street,  San Jose,  CA  95125

In operation 29 years, 11 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (4,323)

Likely to Recommend

Yes, But would advise to review the invoice item by item with adjuster to make sure it’s all being repaired.

Repair Quality

Passenger mirror was not replaced and not included as part of the invoice repairs even when told to the adjuster it was part of the collision. He did try to buff it out but scratches are still there.

Customer Service

Customer service was great. They have early drop off hours. I do wish the adjuster would have reviewed the itemized repairs list with me so I can have a better understanding of what was being completed. I would have probably caught the passenger mirror not being replaced.

My Experience

The repair was super fast and looks absolutely amazing!! Wonderful work thanks!!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

i would choose this shop 100 times over. very communicative, transparent, and always keeps you in the loop. i’ve gotten a lot of quotes, gone to a lot of places & i would definitely recommend any day

My Experience

Great customer service and nice work on the car.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

The work done and communication during the project were outstanding. This is my second project with Caliber. My only complaint is with the initial estimate which took a couple of weeks…but once the project started everything was very well done. Tristan

Likely to Recommend

Repair Quality

Fast, reliable, communication, everything 100% way different than others.

Customer Service

Returned Clean

Likely to Recommend

Great shop and professional

Repair Quality

Given the difficulty in finding a replacement wheel, the time to complete this task was long. The workmanship looks great and the communication was truly appreciated.

Customer Service

Back to the previous condition and the horrible weather conditions, all avenues were strained

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Team did a great job

Repair Quality

They did a great job 5 stars i got my truck back 1day early and that saved me a extra day of car rental truck looks great

Customer Service

Great congratulation

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

David is the BEST! Repaired my car quicker than anticipated. I will always choose this place moving forward for all my repair needs.

Likely to Recommend

Repair Quality

Customer Service

My Experience

My Experience

Quick in and out service. Fast, efficient, and professional work. The job was completed properly, and I’m very satisfied with the repair.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service