Caliber - Wilmington - Hwy 421
In operation 29 years, 5 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
It was a easy process from start to finish.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Absolutely
Repair Quality - 5.0/5.0 -
Minor repair - excellent job with quality and kindness! Quick but not rushed.
Customer Service - 5.0/5.0 -
Interactions were great.
Returned Clean
My Experience - 0.0/5.0 -
The car is making a new alarm sound and is not braking correctly. Cosmetically it is repaired but it is no longer drivable.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Extremely friendly and helpful throughout the whole process. Communication was very good, always knew where they were at in the process. Very efficient and got my car right back to me.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everything was handled quickly and efficiently. Staff is very friendly and helpful. Repair is perfect - just like new! Thanks so much!!
Likely to Recommend - 5.0/5.0 -
Your team is the best. Definitely recommend
Repair Quality - 5.0/5.0 -
Excellent job. Friendly and efficient staff. Repair is perfect!! Thank you.
Customer Service - 5.0/5.0 -
Excellent
Returned Clean
My Experience - 5.0/5.0 -
Matt and Mary are awesome!!! Mary is super inviting, welcomes you in with a smile!! Matt is knowledgeable and the communication was excellent!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
All the staff was professional and helped me with navigating the rental car while my car was being repaired. They communicated with me every step of the way. It removed a lot of stress. I would recommend Caliber for any auto body repair.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The entire experience was pleasant and convenient. The staff were exceptional with great customer service. I will return if ever needing collision services again. I appreciate Caliber Collision.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They were fantastic to work with!!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0 -
Everything satisfactory except exact match of paint color which I understand is very difficult.
My Experience - 5.0/5.0 -
Having my car repaired by Caliber Collision was a pleasant experience, from setting up the appointment to picking up my car. The staff and workmanship surpassed all expectations, and cost was below estimate
My Experience - 5.0/5.0 -
Excellent Customer Service with attention to detail and very friendly staff. I am super happy with the performance
Likely to Recommend - 5.0/5.0 -
Definitely
Repair Quality - 5.0/5.0 -
Friendly customer service. Excellent
Customer Service - 5.0/5.0 -
Good
Returned Clean
My Experience - 5.0/5.0 -
Top notch communication, explanations and service and repair - thank you!