Caliber - Woodbury NJ

4.9 (836reviews)
99%
501 Mantua Pike,  Woodbury,  NJ  08096

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford

Reviews (836)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for outstanding communication, with many highlighting daily text and phone updates that kept them informed throughout the repair process. The quality of repairs was frequently described as excellent, with vehicles returned looking brand new. Timeliness was a standout strength, as numerous customers noted their vehicles were completed ahead of schedule. The front desk staff and service advisors were commended for being professional, friendly, and courteous. A few customers noted minor areas for improvement, including occasional delays in parts delivery, isolated quality touch-up needs, and requests for more personalized one-on-one contact beyond text updates. Overall, the vast majority of customers expressed high satisfaction and indicated they would strongly recommend the shop to others.
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"... repair work is excellent but above and beyond that, they are incredibly kind and nice and provide excellent customer support. It's frustrating to have to get a car fixed and ..." Read more
"... car and explained everything they did to fix it. Truly great service from start to finish!" Read more
"... repaired and ready two days earlier than expected. From the customer service to the repair work everything was top notch. I would highly recommend Caliber to anyone needing ..." Read more
"... administrative staff, who perfectly explained everything, to their technicians, who did exemplary work on my Ford Bronco, I could not be more satisfied. I would recommend ..." Read more
"... attention to detail. Its not often you find a shop that combines technical expertise with such genuine customer care." Read more
"The car was fixed earlier than originally stated. What a great turnaround."
"... dealt with. The work they did was incredible and the car looked brand new and was finished ahead of schedule. I will be taking any vehicle that needs repair to ..." Read more
"Ready nearly 3 days before promised delivery date"
"Constant communication with the status of the repair, very impressed!!"
"Their reporting processes are excellent - it's so reassuring to get all their updates about the progress of the ..." Read more
"I appreciated the continued communication that was given to me about my cars status and estimated completion date. ..." Read more
"... outstanding. The team was professional, friendly, and kept me updated throughout the entire repair process. They made everything stress-free and went above ..." Read more
"I received consistent updates via text. Never had to stress about calling them to wonder whats going on."

Likely to Recommend

Great experience and great shop to work with

Repair Quality

Great work, the vehicle looks brand new.

Customer Service

Get service and working with Trevor was awesome. He was on top of all my vehicle updates and provided excellent service. Thanks again!

Likely to Recommend

Repair Quality

Customer Service

My Experience

My Experience

My car was repaired much quicker than expected and looks beautiful! Trevor was awesome at keeping me updated on all repairs and keeping me informed with any changes big or small! I'm extremely satisfied and will absolutely be back if I need any repairs!

My Experience

We are Satisfied. Nick did a great job.Thank you.

My Experience

Everyone was very professional and accommodating. The service was great, I was always kept in the loop throughout the process.

Likely to Recommend

Repair Quality

Customer Service

Trevor was great he walked me through the process and kept me informed.

Returned Clean

My Experience

Everyone was very nice. Trevor, who was the person that explained what was going on with the car how long it would take was very knowledgeable and also they told me that it was probably be due on the 31st and actually it was due earlier much earlier, which I was very thankful for I would recommend this company to anybody and I have used this company before and was very happy with them

Likely to Recommend

Repair Quality

Customer Service

My Experience

The text updates were great so I didn't have to keep calling to find out status of the repair.

My Experience

Likely to Recommend

Repair Quality

Customer Service

The manager, Joe, provided excellent customer service.

Returned Clean

My Experience

Trevor kept me informed and my car looks great!

My Experience

Good jobs and satisfied with work especially nick the shop manager he’s nice and easy to communicate

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Everyone I encountered were great

Likely to Recommend

Repair Quality

Customer Service

My Experience

From beginning to end all services were excellent

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Amazing job and completed right on time.

Likely to Recommend

Repair Quality

Customer Service

Great job

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I was impressed at how quickly you had my car back on the road. Thank you Trevor