Caliber - Woodcrest

4.9 (4,256reviews)
98%
18805 Van Buren Boulevard,  Riverside,  CA  92508

In operation 29 years, 11 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (4,256)

Likely to Recommend

Repair Quality

Customer Service

Communication was great. Amber was wonderful to work with.

My Experience

Can’t say enough about their great customer service and the work they preformed on my Ram was top notch. Thank you Caliber for getting my truck done in a timely manner.

Likely to Recommend

Repair Quality

They would have a 10, but they missed a part on my truck. And still haven’t received any confirmation when I’m supposed to be getting that.

Customer Service

Great customer service!

Returned Clean

My Experience

It’s always a pleasure to work with Amber.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Fast service, excellent work

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Repair Quality

Customer Service

My Experience

Very professional service

Likely to Recommend

Very good service

Repair Quality

Very professional and very helpful

Customer Service

Very good

My Experience

Vehicle right hand fender has sanding done to it which wasn’t painted/repaired properly. Left front door has a chip near fender(which was replaced). Power steering fluid was low and thus power steering noise present and I/C coolant level low message displayed on dash. Will need follow up visit to correct concerns.

Likely to Recommend

Repair Quality

Customer Service

Everyone was very nice.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

I would advise them to go there.

Repair Quality

Very good job!

Customer Service

Excellent service!!

My Experience

So there was two people who helped me one of them her name was Priscilla the other girl that help me I forgot her name but what I would like to say is that they were both very professional about how they helped me. They had great customer service and they kept me up-to-date with everything that happened with the car. also I got the car before expected so I’m overall really happy with everything and the way everything came out.

Likely to Recommend

I’ve used caliber in the past and they’re amazing and I will continue to use them and I would definitely recommend them to anyone else

Repair Quality

Customer Service

My Experience

Thank you, Priscilla. For making sure I got my car on time. Thank you for keeping me updated. On my car

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

Customer Service

My Experience

I am very satisfied with Caliber on my Grand Highlander repairs. I would like to give a BIG thanks to Amber for her professionalism and commitment throughout the process. She very well understood my necessities and she kept me informed about the process and every details, she is an amazing lady! I wouldn’t have been able to successfully go through all of this without her help. Thank you Amber. Thank you Caliber.

Likely to Recommend

Definitely recommended. I will advice them to ask for Amber.

Repair Quality

Customer Service

All personnel at Caliber were very professional and nice.

My Experience

I was treated very well, amber kept me updating and informed every step of the way. Very satisfied with everyone who helped me through this process.

Likely to Recommend

Repair Quality

Very pleased

Customer Service

Everyone was so helpful, and polite.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

From the moment i came in the door , i had experienced complete friendliness with my name written on the blackboard welcoming me to the popcorn and coffee as i waited, which i will add was only minutes. To the professional staff, including my driver. My car looks amazing!!!!! Priscilla kept me updated with phone calls and text messages, and my car when done in a very timely matter. I highly recommend the van buren caliber collision in riverside to do all of your auto repairs!!!! Thank you for taking care of me and my car!