Caliber - Woodcrest
In operation 29 years, 11 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
The manager of the Van Buren shop was great! She even delivered my car to my house and returned my rental for me.
My Experience - 5.0/5.0
My Experience - 5.0/5.0 -
Amber was friendly, professional, and made feel at ease throughout the process. I am pleased with the work. Thank you!!
Likely to Recommend - 5.0/5.0 -
Only because they did a great job on my vehicle....they did a terrible job of updating me on the status of my vehicle
Repair Quality - 5.0/5.0
Customer Service - 2.5/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Amber made the entire process great and the workmanship was wonderful.
Customer Service - 5.0/5.0 -
Amber was great. She kept me informed on what was going on and made it a smooth process
Likely to Recommend - 5.0/5.0 -
Definitely earned trust of ever having to go there again
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
I was kept informed every step of the way. Thumbs up to this team!!
My Experience - 5.0/5.0 -
It's perfect
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I didn't start out thinking my experience wIth Caliber was going to be a good one because my initial adjuster gave me misleading information. But in the end, they did a great job and the detailed cleaning inside and out was an unexpected plus! One thing that needs to be fixed in your system is the descrepancy between the information your automated system gives and what your adjusters give. Other than that, the quality of the work done overshadowed anything else.
My Experience - 5.0/5.0 -
Veronica and Audrey were very helpful and made what nightmare I was going through a lot easier. The process was fast and I was happy to have my car back in just a few days. Thank you!!
My Experience - 0.0/5.0 -
The automated updates were not in sync with the actual repairs. The messages continued to indicate a pre holiday completion from which we made plans. The repairs then took an extra week. Quality was exceptional though. Still very satisfied.
My Experience - 5.0/5.0 -
Great experience. Amber provided excellent customer service. Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Amber was very professional and provided excellent customer service
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Good work and nice customer care