Caliber - Woodcrest

4.9 (4,269reviews)
98%
18805 Van Buren Boulevard,  Riverside,  CA  92508

In operation 29 years, 11 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (4,269)

My Experience

Likely to Recommend

Repair Quality

Customer Service

The manager of the Van Buren shop was great! She even delivered my car to my house and returned my rental for me.

My Experience

My Experience

Amber was friendly, professional, and made feel at ease throughout the process. I am pleased with the work. Thank you!!

Likely to Recommend

Only because they did a great job on my vehicle....they did a terrible job of updating me on the status of my vehicle

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Amber made the entire process great and the workmanship was wonderful.

Customer Service

Amber was great. She kept me informed on what was going on and made it a smooth process

Likely to Recommend

Definitely earned trust of ever having to go there again

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

I was kept informed every step of the way. Thumbs up to this team!!

My Experience

It's perfect

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

I didn't start out thinking my experience wIth Caliber was going to be a good one because my initial adjuster gave me misleading information. But in the end, they did a great job and the detailed cleaning inside and out was an unexpected plus! One thing that needs to be fixed in your system is the descrepancy between the information your automated system gives and what your adjusters give. Other than that, the quality of the work done overshadowed anything else.

My Experience

Veronica and Audrey were very helpful and made what nightmare I was going through a lot easier. The process was fast and I was happy to have my car back in just a few days. Thank you!!

My Experience

The automated updates were not in sync with the actual repairs. The messages continued to indicate a pre holiday completion from which we made plans. The repairs then took an extra week. Quality was exceptional though. Still very satisfied.

My Experience

Great experience. Amber provided excellent customer service. Thank you!

Likely to Recommend

Repair Quality

Customer Service

Amber was very professional and provided excellent customer service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Good work and nice customer care