Caliber - Woodridge

4.8 (2,342reviews)
98%
6823 Hobson Valley Drive,  Woodridge,  IL  60517

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction โ€“ itโ€™s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (2,342)

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Repair Quality

They did a great job and went above and behind resolving an issue that appeared the following day after the repair.

Customer Service

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Repair Quality

They do a great job. Took me in right away once the part was delivered. Bill & Valerie kept me informed all the way through from start to finish.

Customer Service

They do a great job. Took me in right away once the part was delivered. Bill & Valerie kept me informed all the way through from start to finish.

My Experience

Thanks to all of you for the excellent repair and for making all this so pleasant and easy.

Likely to Recommend

Indubitably.

Repair Quality

Everything went well.

Customer Service

Customer service was SUPER helpful.

Returned Clean

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Returned Clean

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Repair Quality

Very good updates and service

Customer Service

Returned Clean

My Experience

Great communication and great work

Likely to Recommend

Repair Quality

Easy to deal with and great work

Customer Service

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Customer Service

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Returned Clean

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Returned Clean

My Experience

Everyone was very kind and repairs were completed sooner than expected! Plus, my vehicle looks great ๐Ÿ‘

My Experience

I brought my car in to caliber collision in Woodridge for back bumper repair, and a new rear parking sensor from an accident where I was rear-ended. To make a long story short, they returned the car to me completely undrivable. When I told them all of my dashboard lights were on and I could not drive the car they said it must have been a problem with your battery. However, the car would not hold a charge and I had to have it towed off of the property. Caliber collision gave no further explanation to why they were giving the car back to me on drivable when it drove in under its own power running perfectly fine. Upon inspection, it cracked coolant line and a burned out alternator was discovered. Itโ€™s highly unlikely that the alternator failed on its own considering it was only about one year old. Thanks caliber collision for your attention to this matter.

Likely to Recommend

I would never recommend Caliber

Repair Quality

I brought my car in for repairs to caliber collision in Woodridge as they were recommended by Allstate. They were supposed to replace my rear bumper and one parking sensor. They replaced the back bumper, but did not replace the parking sensor. Upon arrival to pick up my vehicle, it would not run and every light on the dashboard was on and I had to have it towed off the property because caliber collision would take no responsibility for anything. This is beyond unacceptable and I will be filing a claim against their insurance for the damage.

Customer Service

Caused damage to my Vehicle

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Repair Quality

Had a good experience working with this company & coordinating with my insurance.

Customer Service

Returned Clean

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Returned Clean

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Returned Clean

My Experience

The staff were very helpful and friendly. Have updated us a few times during the vehicle repair process. Thank you

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My Experience

Personality honesty friendly courteous outstanding customer service and the repair was great excellent made my car look like a brand new car I am very pleased I will be a repeat customer

My Experience

The receptionist was very pleasant, and helpful. The technicians kept me informed by text regularly, which I appreciated. If the need arises again, I will use your services. Sincerely, Barbara Callock

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience