Caliber - Woods Cross

4.8 (324reviews)
96%
2119 S 1200 W,  Woods Cross,  UT  84087

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford

Reviews (324)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for outstanding service quality, seamless communication, and impressive timeliness. Many highlighted the high standard of repairs, with vehicles often returned looking brand new. Regular text, email, and phone updates were frequently commended, keeping customers informed throughout the repair process. Several customers noted their vehicles were completed ahead of schedule, which was greatly appreciated. A few customers mentioned minor concerns, such as fitment issues, overspray, and cleanliness, but these were noted as isolated incidents directly from customer comments. Repeat customers and strong referral intent reflect an overwhelmingly positive overall experience.
Select to learn more
"... company. Fast, efficient and great communicators and superb craftsmanship in taking care of my vehicle. Thansks guys 10 out of 10" Read more
"Excellent work and the company was amazing to work with!"
"... vehicles. Updates where consistent and accurate. The work that was done on our truck were more than satisfactory. I am so happy, so pleased, and delighted on how ..." Read more
"Excellent service and beautiful work. We are very pleased!"
"excellent communication, customer service, and work."
"It was done 3 days early"
"So happy. The car looks like new, and we got it back before the date that it was scheduled to be completed. Caliber Collision did a wonderful job. I am so happy ..." Read more
"1 week early, much appreciated"
"They did an awesome job, and faster than expected."
"It took 7 weeks to repair my truck. That is way too long."
"... helpful in planning when to pick up our vehicles. Updates where consistent and accurate. The work that was done on our truck were more than ..." Read more
"Status updates via text, email, and phone call was exceptional"
"I appreciated their steady communication about any updates or delays to the repair process."
"Great experience. The communication was constant and expectations were set appropriately. The car came out amazing as well."
"Very satisfied! Communication, customer service and the repair was excellent. Very easy process."

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Would not hesitate to recommend

Repair Quality

The updates that were consistently provided were accurate and timely

Customer Service

Ely is phenomenal to work with

Returned Clean

My Experience

I appreciated their steady communication about any updates or delays to the repair process.

My Experience

Great quality work! I especially appreciated the text updates about the status of the repairs.

Likely to Recommend

Everyone I worked with was helpful and my car was pristine when I picked it up — earlier than expected, no less! Very satisfied, thanks.

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

No repair, car was totalled

Customer Service

Returned Clean

My Experience

I was impressed on how well Caliber Collision fixed the dent on my vehicle without replacing the bodyshell. I also appreciate the hard work you all put when fixing my truck.

Likely to Recommend

Repair Quality

Very satisfied with their service and Ely was great to work with and kept us updated the whole time!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Excellent work and the company was amazing to work with!

Customer Service

Excellent work and easy to work with!♥️

Returned Clean

My Experience

I am absolutely pleased and amazed by the customer service we received. The updates were helpful in planning when to pick up our vehicles. Updates where consistent and accurate. The work that was done on our truck were more than satisfactory. I am so happy, so pleased, and delighted on how our vehicle was repaired and returned. I can not say enough positive words on our experience. We will be back, and will refer as many people to Caliber Collision as possible.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Ely is the best at communication! I really appreciated the texts and voice mail letting me know the car’s status and the timeline of getting the job done. We’ll recommend you to everyone.

My Experience

Bri (sp?) delivered nothing but stellar customer service at reception and on the phone. Ely was there for me when literally nobody else was, making sure I got my car on a Saturday rather than Monday. This is the second time they’ve helped me this summer. The first time, they appeared at the top of the other guy’s insurance company’s list. The second time, they topped my own personal list! The third time, the fourth time, the fifth time… I’ll come back again and again, whenever necessary.

Likely to Recommend

Repair Quality

The front bumper should have been replaced from the start but the insurance didn't want to cover it. We tried with the old bu.per but it's not holding in place so we have to get a new bumper anyway. Causing more delay than needed. Not body shop's error.

Customer Service

In constant communication

My Experience

Good costumer service

Likely to Recommend

Repair Quality

Very satisfied! Communication, customer service and the repair was excellent. Very easy process.

Customer Service

Returned Clean