Caliber - Ypsilanti

4.7 (1,087reviews)
95%
5133 Carpenter Rd Ste A,  Ypsilanti,  MI  48197

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (1,087)

My Experience

Jeff, Jenna and Kayla and the team were fantastic! From when I dropped off my vehicle to pick up. The communication and craftsmanship in getting my vehicle looking new again was next to none. I hope I don't have to return for future repairs but if I have to it will be to Caliber. Definitely will refer friends and family for their collision needs.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Great service. Quick and professional. Car looks great.

Likely to Recommend

Definitely would recommend.

Repair Quality

Great job. Great customer service

Customer Service

Great

Returned Clean

My Experience

Jeff and Kayla were great. I had constant updates and the work was completed quickly and professionally. I would recommend them to anyone.

My Experience

Great service! Lots of updates along the way.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I was pleased with the service received from start to finish. I especially like the every other day status reports. I would highly recommend Caliber Collision. Thanks for such a great job on my repairs and working diligently to get the parts needed as soon as possible.

Likely to Recommend

Repair Quality

Customer Service

Great service all around!

Returned Clean

My Experience

Y'all were fantastic! Prompt and helpful service! Thank you so much!

Likely to Recommend

Repair Quality

Customer Service

Super communicative, thorough, and high quality services. Thanks!

My Experience

Appreciated the friendly and concerned service.

Likely to Recommend

Repair Quality

Very friendly and professional service from everyone. Very concerned and helpful. Hope never to need collision services but I would have no hesitation to use them again.

Customer Service

Same as previous comment

Returned Clean

Likely to Recommend

Repair Quality

Awesome experience for sure, great work and I will only take care car there from now on

Customer Service

Returned Clean

My Experience

They found actual related damage I hadn't noticed. And did a good job repairing it all.👏🏾😊

Likely to Recommend

Without question😊

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Been dealing with Caliber Collision for almost 1.5 months. Had my battery explode F250 , Acid ate away at my paint and a long list of other things. This company has been Amazing. Alot of dealing's with Jeff & Jenna. Always had a answer for me or would call me right back with one. Stayed in contact few times a week. Got my truck back its beautiful. Appreciate everything.

Customer Service

Been dealing with Caliber Collision for almost 1.5 months. Had my battery explode F250 , Acid ate away at my paint and a long list of other things. This company has been Amazing. Alot of dealing's with Jeff & Jenna. Always had a answer for me or would call me right back with one. Stayed in contact few times a week. Got my truck back its beautiful. Appreciate everything.

Returned Clean

Likely to Recommend

Repair Quality

Excellent service and communication throughout.

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

severe management problems caused long delays. regional manager had to come to resolve them

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Jeff and Kaily(?) Were clear, and very professional

Returned Clean

Likely to Recommend

I would recommend them to anyone and will only being using their services if need be in the future

Repair Quality

I feel like they definitely went the extra mile with my repair. It looked perfect and brand new. You could never guess there had been damage.

Customer Service

The crew here was so wonderful to work with! They kept me updated about my car and its progress the entire time. They finished it very quickly and efficiently. They always took my phone calls and replied honestly to my questions. I will always use them in the future if needed.

Returned Clean

My Experience

The work was excellent. I can't even tell anything ever happened and I appreciate how clean the vehicle was when I got it back