Caliber - Ypsilanti

4.7 (1,087reviews)
95%
5133 Carpenter Rd Ste A,  Ypsilanti,  MI  48197

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (1,087)

Likely to Recommend

Repair Quality

Excellent works- repair looks fantastic!

Customer Service

World-class customer service! Everyone I interacted with was kind and professional!

Returned Clean

My Experience

A very good experience

My Experience

Likely to Recommend

Repair Quality

All good. But my original door has door guard but the door guard wasn’t added back. And my car was dropped off at a wrong apartment complex.

Customer Service

All good. But my original door has door guard but the door guard wasn’t added back. And my car was dropped off at a wrong apartment complex.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Good job/had a couple defective parts but got it right in the end

My Experience

Very nice people. Very communicative. And very good results.

Likely to Recommend

I told all of my coworkers and friends and family

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Great customer service. Jenna is great

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

My Experience

It looks like new again!

My Experience

The employees were very professional and personable. I was given an appointment and they were ready to access the damage right away. Office staff was great as well. They communicated with me the entire time through text. My car was ready on time and the repair looked great. I opened my car door to get in and the entire inside of my car had been cleaned…right down to the floor mats. It looked great. I was so impressed. I have another car scheduled for a small repair at their shop. Extremely satisfied.

Likely to Recommend

I actually have another car that needs repair and it is scheduled for this month. Work is exceptional.

Repair Quality

Very profession service. Communicated with me during repair to keep me updated. Vehicle was ready in time and spotless inside. Repair looked great.

Customer Service

Very good customer service. Office help was great and so was my advisor.

Returned Clean

My Experience

Very prompt and courteous service, with timely updates and excellent repairs. My go to shop from now on, which I hope won't be too often!😆😆 Thank you!

My Experience

Extremely satisfied with Caliber Collision from the first phone call thru to the completed car repair. Everyone was great to work with and Jenna provided weekly calls as well as texts about the progress of my repair. The handles all of the insurance information/paperwork as well. My repair was completed weeks before the estimated time and I have already told several people about the wonderful experience I had with Caliber Collision. If ever needed in the future, I will be back!