Caliber - Ypsilanti
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The service was awesome. I was updated on the process front the beginning to the end!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great team and communication. First class repair.
Likely to Recommend - 3.5/5.0
Repair Quality - 3.0/5.0 -
The mirror they replace need calibration I did call the shop they never call me back to fix the problem .
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everyone was easy to deal with. Great customer service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
The shop was very professional, timely, and personable. Great shop with great staff.
Repair Quality - 5.0/5.0 -
The shop did great work on my blazer! They got it looking brand new!
Customer Service - 5.0/5.0 -
The shop kept me updated on the status of my car throughout the entire process.
My Experience - 5.0/5.0 -
Caliber Collision did a great job with the car and thank you for your service .
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Fantastic service!
Customer Service - 5.0/5.0 -
Fantastic service!
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Top tier service. Very reliable and last but not least customer service was excellent..
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0 -
Initial lack of communication with insurance caused us to be without a vehicle longer than needed.
Returned Clean
My Experience - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very kind and polite employees
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great employees
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everyone was so nice. I had great services
Customer Service - 5.0/5.0 -
Receptionist was wonderful. Jeff updated the stats twice a week.
Returned Clean
Likely to Recommend - 5.0/5.0 -
I always recommend them.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
This is my second time coming here. Caliber is the first place I thought of when someone hit my car. No question, the nicest and most efficient. They always communicate clearly and answer every question I have during the process as well. Great place.
My Experience - 5.0/5.0 -
Team was extremely nice and customer oriented. Updates were frequent and transparent process. Hard to find such dedicated folks these days! Great job!!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very skilled, knowledgeable, client oriented team! Highly recommended!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The staff were incredibly communicative and helpful in ensuring that the repair went smoothly. I am grateful for responsiveness to all my questions and concerns, and the timely repair.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
car looks new and the car was cleaned too
Customer Service - 5.0/5.0 -
Very satisfied with repair and the communicativeness of staff. They answered all questions and ensured I was well taken care of.