Car Craft Auto Body - Bridgeton

4.4 (4,037reviews)
88%
11537 St Charles Rock Road,  Bridgeton,  MO  63044

Collision repair has become a dynamic, rewarding industry. Car Craft Auto Body opened its doors in 1963 in Bridgeton, MO. Car Craft evolved into a 4 shop MSO with locations in Bridgeton, Chesterfield, Oakville, and Hazelwood. Car Craft strives to deliver a positive customer experience in a timely manner while keeping quality at the forefront. We currently have 100 employees working to get your vehicle back on the road. Our office staff is ready to explain the repair process, answer any questions and keep you updated on the progress of your repairs. We have earned a 97% customer satisfaction rating because we are dedicated to getting your vehicle repaired with quality and in a timely manner. Our Technicians, Managers, and Appraisers are I Car and ASE certified. Our Mechanics are ASE Master Certified. Car Craft’s Technicians are Toyota, Nissan, Hyundai, GM, Kia, Chrysler, and Infiniti certified. Visit us today at www.carcraftstl.com !

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (4,037)

My Experience

Bumper repair looks uneven and too large of a gap between the bumper and body of truck. This can't be the best you can do?

Likely to Recommend

Repair Quality

Process and communication was great and professional but the bumper on my truck does not look good at all. Crooked on 1 side and seems lower from the tailgate than it should, to big of a gap between side of bumper and body of truck.

Customer Service

Likely to Recommend

Repair Quality

They did an amazing job

Customer Service

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

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Returned Clean

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Repair Quality

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Returned Clean

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Repair Quality

The repair was done well with the exception of one item that will be addressed soon.

Customer Service

Good job with updates and direct communication when I had questions.

Likely to Recommend

Repair Quality

Jordin was extremely helpful and instrumental and getting my car repaired and dealing with the insurance company. Their work is first class and so is she!

Customer Service

Helpful, professional and competent!

Returned Clean

Likely to Recommend

Would be a 10 but gotta come back for the rattle in my door.

Repair Quality

Door has something loose in it like the window is off track. Gonna stop by tmrw

Customer Service

Returned Clean

My Experience

My second time using Car Craft. Everyone is awesome. Wouldn’t think about going anywhere else

Likely to Recommend

Repair Quality

Would not go anywhere else

Customer Service

Everyone is awesome

Returned Clean

My Experience

The bumper doesn't fit snug

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Repair Quality

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Returned Clean

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Repair Quality

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Returned Clean

My Experience

The customer service is excellent & I appreciate Jordan’s referral to another auto repair shop to get my air conditioning serviced

Likely to Recommend

Repair Quality

Great customer service

Customer Service

Returned Clean

My Experience

If doing the repair process, there’s something else need with her on the car. Ask the customer what he consider getting the repair work estimate while the car is in the shop that would be an out-of-pocket charge. Thank you.

My Experience

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Repair Quality

Looks great.

Customer Service

All went well.

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Repair Quality

Customer Service

Returned Clean

My Experience

Appreciated the contact through texting. Great that it was completed early.

Likely to Recommend

Repair Quality

Work done quickly and communication was good.

Customer Service

Answered questions and communicated well.

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

Car craft is super super cool

Likely to Recommend

Absolutely

Repair Quality

Satisfied

Customer Service

Satisfied

Returned Clean

Likely to Recommend

I would highly recommend them to friends and colleagues

Repair Quality

This is a wonderful company and would highly recommend them for repairs. They do a great job and the staff are so friendly and accommodating.

Customer Service

Returned Clean