Car Craft Auto Body - Bridgeton

4.4 (4,037reviews)
88%
11537 St Charles Rock Road,  Bridgeton,  MO  63044

Collision repair has become a dynamic, rewarding industry. Car Craft Auto Body opened its doors in 1963 in Bridgeton, MO. Car Craft evolved into a 4 shop MSO with locations in Bridgeton, Chesterfield, Oakville, and Hazelwood. Car Craft strives to deliver a positive customer experience in a timely manner while keeping quality at the forefront. We currently have 100 employees working to get your vehicle back on the road. Our office staff is ready to explain the repair process, answer any questions and keep you updated on the progress of your repairs. We have earned a 97% customer satisfaction rating because we are dedicated to getting your vehicle repaired with quality and in a timely manner. Our Technicians, Managers, and Appraisers are I Car and ASE certified. Our Mechanics are ASE Master Certified. Car Craft’s Technicians are Toyota, Nissan, Hyundai, GM, Kia, Chrysler, and Infiniti certified. Visit us today at www.carcraftstl.com !

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (4,037)

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It was a pleasure working with Car Craft Auto Body

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You are not honest about fair pricing.

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The work turned out great. I like the finished touch

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The estimate for fixing the top cost was too much. While getting the estimate . I were told they have to take out the sunroof, take off the luggage racks. Which they did not have to So I should have got adjustments. I also got a feeling that the way you guys take advantage of making up pricing. Shawn did not do the estimate.I can only describe the guy that did the estimate he is a white male with a beard and wear glasses. I will not come back ever again. You guys can't be fare to customers in order to get them to come back. Especially while you paying out of pocket. My only reason for choosing you ,you guys did a good job on my 2018 Camry.

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Did amazing work

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You all did a wonderful, wonderful job. From the customer service, to the updates, to my car coming back looking better than before!!

Customer Service

Amazing! Calls every step of the way. Kind and knowledgeable!

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My Experience

The receptionist and estimater were outstanding. They were very professional and answered all of my questions. They gave me the feeling that they would go out of their way to do anything I needed.

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Already took this survey and I was very happy with the entire staff.

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Great work!

Customer Service

They were very professional and provided good service. However, when it came time to pay, I was not informed about the $15 service fee for using a credit card. After the card was processed, I learned that there was no additional fee if payment was made with a debit card. I wish this had been explained beforehand so I could have chosen the payment option that worked best for me.

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Fast service, workmanship the best The people were very nice, the price was right

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The car looks good. The damaged area has disappeared.

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Great customer service!

My Experience

When I brought my car in I didn’t see through the extensive repairs being done in ten days but I was happy

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Great job car craft

Customer Service

No problem

My Experience

Great work and fast.

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They do quality work at Car Craft Autobody!

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They are on the "cutting edge of Excellence in the auto repair Industry. I highly recommend Car Craft Autobody.

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I received Excellent communication with the company all the way through the repair process every step of the way.

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