Car Crafters - 528

4.9 (2,982reviews)
97%
108 Frontage Rd NE,  Rio Rancho,  NM  87124

In operation 44 years, 10 years at this location.

Since 1982, the Car Crafters’ Team has provided the best Collision, Mechanical, and Glass repair in New Mexico. Our mission is to be the body shop of choice for customers, insurance companies, and employees, while providing the highest quality and safest repairs available today. Jim Guthrie, owner and first technician of Car Crafters, started a body shop in his parent’s garage as a teenager. After filling up the cul-de-sac with cars, Jim’s parents told him to focus on college or find a shop and move out of their garage. From that moment on, Jim has been pursuing his love for repairing and customizing cars. Today, you can visit any of Car Crafters’ state-of-the-art facilities. With the highest quality equipment and certified technicians, Car Crafters can take care of all your auto repair needs. From collision repair and oil changes, to fixing that nick in your windshield, Car Crafters is your One-Stop-Shop for all your vehicle needs

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
GM
I-Car

Reviews (2,982)

My Experience

It was a very great experience staff was so nice and friendly thank you Ken

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My Experience

They did a great job. They were very friendly and kept us informed throughout the whole process.

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My Experience

Excelent customer service!! Thanks for everything!!

My Experience

I cannot say enough good things about this repair shop. From the moment I walked through the door, their team was professional, knowledgeable, and genuinely caring. Being involved in a car accident is stressful, but they made the entire repair process smooth and worry-free. They kept me informed every step of the way, answered all of my questions promptly, and worked directly with the insurance company, which took a huge burden off my shoulders. The quality of the repairs exceeded my expectations. My vehicle looks absolutely amazing—like the accident never even happened. The attention to detail, craftsmanship, and pride they take in their work is evident in the final result. Not only did they complete the repairs in a timely manner, but they also treated me with kindness and respect throughout the entire experience. Customer service like this is hard to find these days. If you’re looking for a trustworthy collision repair shop that delivers exceptional results and truly cares about its customers, I highly recommend them. I am beyond grateful for their hard work and dedication and would not hesitate to use them again or recommend them to family and friends.

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My Experience

The staff were very helpful and kind. I am so pleased with the repairs. Great job. Ken was especially helpful with my questions. I appreciated the help from everyone Thankyou

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Very satisfied with the repairs and the staff was very friendly and helpful. Ken answered my questions and very helpful

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My Experience

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Very likely this is my second round unfortunately but taken care of always

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Great customer service Ken

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My Experience

Very conscientious service. Will recommend to my friends.

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Highly recommended by me to all potential customers

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Great work on my car and appreciate the updates along the way. Rod and your team our outstanding. Thanks Richard Mueller

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Outstanding

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I would recommend them only if the insurance is paying for the service.

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Work was great!

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Everything was easy. Staff was very helpful

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Great

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My Experience

I really appreciated Ken and Rod (sorry if it’s Rob). Ken was thorough in going over the repair work and expectations. He thought the work might take to the end of the month, but he delivered a week sooner. Ken took the week off so Rod was there to check me out. A shoutout to Iliana. She is a great front office person. Thanks for everything.

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Ken was fabulous. He wasn’t there when I picked up my car, but RodRob? was just as kind.

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My Experience

Everyone at car crafters was very personable and truly cared about my experience. I appreciate that thank you Ken was fantastic.!

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Everyone i worked with was very helpful. They kept me informed of the repair situation and everything come out great when they were finished.

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I appreciate the work they did on my vehicle.

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Mr. Rod Current was very helpful

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My Experience

Everyone was very helpful and extremely friendly

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