Car Crafters - 528

4.8 (2,999reviews)
97%
108 Frontage Rd NE,  Rio Rancho,  NM  87124

In operation 44 years, 10 years at this location.

Since 1982, the Car Crafters’ Team has provided the best Collision, Mechanical, and Glass repair in New Mexico. Our mission is to be the body shop of choice for customers, insurance companies, and employees, while providing the highest quality and safest repairs available today. Jim Guthrie, owner and first technician of Car Crafters, started a body shop in his parent’s garage as a teenager. After filling up the cul-de-sac with cars, Jim’s parents told him to focus on college or find a shop and move out of their garage. From that moment on, Jim has been pursuing his love for repairing and customizing cars. Today, you can visit any of Car Crafters’ state-of-the-art facilities. With the highest quality equipment and certified technicians, Car Crafters can take care of all your auto repair needs. From collision repair and oil changes, to fixing that nick in your windshield, Car Crafters is your One-Stop-Shop for all your vehicle needs

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
GM
I-Car

Reviews (2,999)

My Experience

Excellent work! Thank you all!

Likely to Recommend

I would definitely recommend

Repair Quality

Excellent job!

Customer Service

Excellent

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My Experience

Ken’s a great dude, very informative and great customer service.

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My Experience

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10 isn’t just a number for me here — it truly reflects the experience I had. From start to finish, this was one of the most professional and well-run repair experiences I’ve ever had. The communication was consistent, the work was completed ahead of schedule, and the attention to detail was obvious the moment I saw my vehicle. I was treated with respect, kept fully informed, and never left guessing. That level of service is rare. I would confidently recommend this shop to anyone I care about without hesitation.

Repair Quality

Ken was extremely professional and very thorough. He took the time to help me, explained everything in detail, and made sure I fully understood each step of the process. The work wasn’t just done quickly — it was done very well. You guys did an amazing job, and I will definitely be doing business with you again in the future. If anything else comes up, I won’t hesitate to reach out.

Customer Service

I am completely satisfied with the customer service I received. Ken was extremely professional, knowledgeable, and thorough throughout the entire process. He took the time to explain everything in detail, made sure I understood each step, and answered all of my questions with patience and clarity. The communication was excellent, and I always felt informed and taken care of. The work was not only completed in a timely manner, but it was done exceptionally well with great attention to detail. The entire team did an amazing job. This was truly top-level customer service, and I will absolutely be doing business with you again in the future.

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My Experience

My Experience

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My Experience

Great job!

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Repair Quality

Great Job!

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My Experience

Great service. Kept me informed as to when my SUV would be ready. My SUV was ready 4 days earlier than estimated. So awesome!’

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My Experience

Happy with the repair results and service

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Ken did a great job of keeping me updated on my truck and ensuring that my vehicle was ready when it was supposed to.

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Kept me updated on all the repairs and very friendly and professional would definitely recommend the shop to others

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My Experience

Great service by Ken! He was very nice and professional. He followed up with us and we were very pleased! Thank you

Likely to Recommend

We have had a very positive experience and will highly recommend to our family and friends!

Repair Quality

Ken was excellent. He communicated everything to us and our car looks great. We will use Car Crafters for all of our repair needs in the future. Thanks so much!

Customer Service

The customer service provided by Ken far exceeded our expectations!!

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Repair Quality

Great job, very professional work. Superb customer service

Customer Service

Outstanding customer service!

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Returned Clean