Car Crafters - Paseo

4.6 (4,852reviews)
92%
5600 Holly Ave NE,  Albuquerque,  NM  87113

In operation 44 years, 10 years at this location.

Since 1982, the Car Crafters’ Team has provided the best Collision, Mechanical, and Glass repair in New Mexico. Our mission is to be the body shop of choice for customers, insurance companies, and employees, while providing the highest quality and safest repairs available today. Jim Guthrie, owner and first technician of Car Crafters, started a body shop in his parent’s garage as a teenager. After filling up the cul-de-sac with cars, Jim’s parents told him to focus on college or find a shop and move out of their garage. From that moment on, Jim has been pursuing his love for repairing and customizing cars. Today, you can visit any of Car Crafters’ state-of-the-art facilities. With the highest quality equipment and certified technicians, Car Crafters can take care of all your auto repair needs. From collision repair and oil changes, to fixing that nick in your windshield, Car Crafters is your One-Stop-Shop for all your vehicle needs

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Acura
Chrysler
Dodge
Fiat
Genesis
GM
Honda
Hyundai
I-Car
Infiniti
Jeep
Kia
Nissan
Ram

Reviews (4,852)

My Experience

Very professional and helpful starting from getting the Insurance approval to getting the car repaired. Satisfied with the quality of work done.

My Experience

I trusted the team with my vehicle a job well done Thank you

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

They are always professional and great to work with.

Customer Service

Hailey is always great to work with

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Car looks great! Very courteous staff at all stages.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

I bring my car with only scratch on back driver side they fixed it smoothly but there's wanting that they broke my automatic driver side door handle. I bring my car to them perfectly fine everything is working good but after they fixed the scratch it came out that my door not working properly. The guy who was handed my car key and I start to check everything I found out that my door handle nor working properly then he said is easy fix so wait for him then he came told me that I ne to go to nissan dealership also all my belongings is on the floor they just only work outside how come that all my belongings are on the floor. in all I don't recommend this shop making you worst your car.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Everything was awesome! Car was done super fast!

Customer Service

Returned Clean

Likely to Recommend

My reasons are because of the two young women that I mentioned in the first answer. Incredible customer service skills, both.

Repair Quality

Hailey, and Chelsea were both incredible. Both polite, friendly, and showed genuine and sincere service. I really feel Car-Crafters are blessed to have individuals with the sincerity that they both have.

Customer Service

See first question.

Returned Clean

Likely to Recommend

Repair Quality

The car was repaired faster than estimated and looks great!

Customer Service

The employees are nice and keept me informed of the prigress.

Returned Clean

Likely to Recommend

Repair Quality

They missed a few pieces and are ordering them to be installed later

Customer Service

Returned Clean

My Experience

Excellent communication with Jonathan. He made it easy for me. He’s very accommodating and easy to work with.

My Experience

Love the customer service! Roy,Ray and his team are amazing! Thank you for taking care of my truck and my family. We greatly appreciate you! Blessings and prayers to ya'll.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

The staff were nice a courteous. There was more delays than expected but overall everyone was helpful and nice.

My Experience

Every thing looks great and done in a timely matter, One comment, who ever did the test drive had a hard stop and aggressive left turn, I had a couple of tools in the back seat/drivers side on the cargo platform which ended up on the right rear floorboard otherwise all is very good. Thank you

Likely to Recommend

Repair Quality

Great job on truck and done quickly, only issue was during a test drive when who ever drove it was alittle aggressive, some items in the back seat area was thrown across the floorboard but no damages and I am very happy with the work. Thank you

Customer Service

Returned Clean

My Experience

Everything is great except the taillight won’t work, the passenger brake light nor the blinker.

Likely to Recommend

Great people

Repair Quality

Everything came out amazing.

Customer Service

Everyone answered any and all questions