Carolinas Collision Centers Capital Ford Raleigh
In operation 41 years.
At Carolinas Collision Centers, your complete satisfaction comes first. We have years of experience working on all makes and models to ensure that no matter what happens, your car looks exactly the same as it did before—in its original pre-accident condition. At our locations, you can be confident that your vehicle is being taken care of since we use state-of-the-art equipment to accurately estimate your vehicle's needs and perform necessary repairs.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 6:30 am - 5:00 pm |
| Tue | 6:30 am - 5:00 pm |
| Wed | 6:30 am - 5:00 pm |
| Thu | 6:30 am - 5:00 pm |
| Fri | 6:30 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Thanks for the daily updates, for finishing early, and especially thanks for delivering the car to me (because I was sick and unable to get there).
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
None. Thanks
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0
Customer Service - 0.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 2.0/5.0 -
Some repair was ok, but there are unresolved issues. The turn signals and brake lights on the electrical outlet installed with the class III trailer hitch does not work. The ignition switch on my car was broken when I came to pickup the vehicle. It was not broken when I dropped off my vehicle.i
Customer Service - 1.5/5.0 -
Repair took longer than stated and resolution of issue proceeding very slowly.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
This was the third time this 2012 Escape has been repaired by Capital Ford and it still looks new. Great job!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
My experience with Capital Ford well done everything was done well. Thank you very much.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I was kept up to date and my car was completed early!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
I was kept well informed about the progress of my car repairs.
My Experience - 5.0/5.0 -
Bobby and the whole team did the job quickly and before the scheduled time. I would recommend them to anyone. They kept me updated by txt and were willing to answer any questions. The vehicle looked great when we got it back. They even cleaned the inside. Great job by all.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everyone was nice
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The step by step communication was very comforting as we waited for the repairs to be made on my vehicle. Communication is key when working in customer service. ~ extremely satisfied customer
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great job always by the Capital Ford Collison staff. My 3rd time bringing in 3 different vehicles to capital ford over te years. Work done well an service was excellent, one minor detail had to be addressed but great experience overall.