Carolinas Collision Centers Capital Ford Raleigh

4.9 (4,739reviews)
98%
4900 Capital Blvd,  Raleigh,  NC  27616
Bot
Shop AssistantSparkles

In operation 41 years.

At Carolinas Collision Centers, your complete satisfaction comes first. We have years of experience working on all makes and models to ensure that no matter what happens, your car looks exactly the same as it did before—in its original pre-accident condition. At our locations, you can be confident that your vehicle is being taken care of since we use state-of-the-art equipment to accurately estimate your vehicle's needs and perform necessary repairs.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 6:30 am - 5:00 pm
Tue 6:30 am - 5:00 pm
Wed 6:30 am - 5:00 pm
Thu 6:30 am - 5:00 pm
Fri 6:30 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (4,739)

My Experience

Everyone was professional, courteous and competent. As good an experience as one could hope for. Thank you.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Really appreciated the daily emails with update status on my trucks repairs.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Completely satisfied.

My Experience

My Experience

Everyone that I dealt with at the collision center was a great help and the repairs were done quickly and professionally.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

I think there is an intermittent rear end noise. Otherwise I would rate 10

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

The work was fine ... I had a car fixed at caliber and that went like clockwork.

Repair Quality

No visible issues

Customer Service

The completion kept getting pushed out and I had difficulty reaching folks and getting updates.

Likely to Recommend

Repair Quality

Very Impressed

Customer Service

Very Impressed

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Best customer service I have experienced anywhere for a long time The car looks great too! I told usaa how pleased I was and what a great job you did Thanks Judy ambrose

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Wonderful job

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

cero 0000 will not recomend

Repair Quality

I don't think they checked and quoted exactly everything were my truck was hit, they only fix what it was visible

Customer Service

very very bad, they are not organized, they don't update you on what happened, what's going on, and when you call, they don't know what you are talking about, in other words they say your car will be ready in approximately two day ok then it took them two day to fix my number and three days to check a light whether if it was damaged before or after the accident, but they didnt call me I had to call a few times just so the can say you can pick up your car, so mad at that moment did not care whether they fix the light or not, I'm just going to pick up my truck because is a lot cheaper for me to have my car back rather than keep having loss in my business because they are not organized

Likely to Recommend

Repair Quality

Customer Service