Carrillo and Sons Collision Center
In operation 45 years, 26 years at this location.
"One of San Diego's Finest Woman Owned Collision Centers" We have been in busines since 1981, my 3 sons, my husband and myself are all acitvely working on the business . All of our work has a lifetime guarantee, Our promise: always do the best job, while giving you the best of customer service ever Online Booking of Appoiuntments is for estimates only.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0 -
They did a very nice work
Repair Quality - 5.0/5.0 -
The repair came out perfect
Customer Service - 5.0/5.0 -
David was very kind and helpful all the time
My Experience - 5.0/5.0 -
Our experience with this collision repair company has been excellent. Their customer service is exceptional, and their workmanship is of the highest quality. They use premium parts and paint, and their skilled technicians take pride in doing the job right. Communication throughout the repair process is clear and consistent. Knowing they do not cut corners provides peace of mind that our fleet vehicles are safe for transporting students.
Likely to Recommend - 5.0/5.0 -
In fact, I have a good friend who has worked at collision centers her whole career. She knows everything about this industry, repairs and quality of work too. I would still call Carrillo and Sons first!
Repair Quality - 5.0/5.0 -
The repairs area always handled with care from start to finish and the quality of the work is exceptional.
Customer Service - 5.0/5.0 -
Customer service is top tier! From the very first repair job I've sent to them, their customer service has not changed!
Returned Clean
My Experience - 5.0/5.0 -
Customer service felt very genuine and the repairs were quick and clean. Very satisfied with the process and made the situation much easier
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very clean
Customer Service - 5.0/5.0 -
Very smooth process, was notified of repair status consistently. David in the office was pretty straight up about everything and friendly
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 1.0/5.0
Repair Quality - 5.0/5.0 -
We're very happy with the repair, but other aspects of the experience were really subpar - the ambient air sensor being left unplugged was pretty shocking lack of QC (which makes me a bit nervous about the overall quality of the job) and our part being left in the shop instead of put back in our car (meaning we had to make another trip back) we're both disappointing. We wouldn't come here and again and wouldn't recommend it, to be honest.
Customer Service - 2.5/5.0 -
I appreciated Haven's responsiveness and professionalism (even when I was getting a bit annoyed) but please see previous comments
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great communication throughout the process, car looks great and it was finished earlier than expected. David was so helpful and professional. Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Already shared with our school's parent page on FB
Repair Quality - 5.0/5.0 -
Great experience!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Excellent service from start to finish. Everybody that I encountered was kind and professional. Kia looks great.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
David was great
My Experience - 5.0/5.0 -
Thank you Tony! Our Lexus looks great.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great work on repainting the hood of my 2018 Lexus RX450h with eminent white pearl color. I am very pleased with the quality of your work! Thank you
Customer Service - 5.0/5.0 -
Great job! I am very pleased with the paint job that Carillo & Son's did with matching the color on my Lexus RX450h. Thank you
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Carrillo N Sons- as much as times have changed, I am grateful to know that Mr. David’s family, business, and professionalism remain a part of San Diego. Let their years of experience speak for work.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Thank you David! Your service was professional and exceptional.you made the whole process as stress free as possible and accommodated our every need from dealing with insurance to the car rental . The car was perfectly repaired . Thank you!!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
David provided excellent customer service