Carrillo and Sons Collision Center

4.9 (1,340reviews)
97%
5835 Mission Gorge Road,  San Diego,  CA  92120

In operation 45 years, 26 years at this location.

"One of San Diego's Finest Woman Owned Collision Centers" We have been in busines since 1981, my 3 sons, my husband and myself are all acitvely working on the business . All of our work has a lifetime guarantee, Our promise: always do the best job, while giving you the best of customer service ever Online Booking of Appoiuntments is for estimates only.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (1,340)

Likely to Recommend

Repair Quality

Quick Service. Highly recommend to have your car repaired.

Customer Service

Excellent service. Provides updates on when it will be done, and what other parts that needed to be fixed

Likely to Recommend

Repair Quality

Beautiful finish - challenged to precisely fit the new bumper to the rear gate, but it's all very good. Nice work!

Customer Service

Excellent service and responsiveness

My Experience

Very professional and excellent job done right on time. Thank you

My Experience

We have now gotten both cars repaired here. One with insurance and one out of pocket. They did a great job on both. They even came in under budget on the out of pocket job! Very impressed with their work. Will go back if we need collision repairs in the future.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

David Carillo was very friendly, and kept me up to date throughout the repairs. I really appreciated that. I couldn't be happier- my car looks like new!

Likely to Recommend

Would definitely recommend to friends

Repair Quality

You guys are great- my car looks like new!

Customer Service

Couldn't be happier

My Experience

Very helpful. Appreciated the detailed estimate, updates throughout the process and the car looks amazing. Thank you!

Likely to Recommend

Repair Quality

The car looks great! Thanks for such attention to detail.

Customer Service

We appreciate your flexibility in keeping our car while we were out of town.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

2 times in an still not done rite

Repair Quality

The front bumpers clips dont clip not happy cant belive u gave it back to me like that 2 times maybe the 3rd time will be a charm

Customer Service

The front bumpers clips dont clip not happy cant belive u gave it back to me like that 2 times maybe the 3rd time will be a charm

Returned Clean

Likely to Recommend

Will highly recommend

Repair Quality

Customer Service

The best!

Returned Clean

My Experience

The repair looks great. The final three days of car status prior to completion of job were appreciated and accurate. Car was ready as advertised.

Likely to Recommend

Always a complete and satisfying job

Repair Quality

Car ready as promised. But daily status 3 days prior was very appreciative.

Customer Service

David was very satisfying with car status

My Experience

First of all, I would like to say thank you for a job well done!!!! This was my second vehicle the Carrillo has work on. Their prices are competitive and the customer service is top notch. I would definitely recommend them!!!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

I came back already because of Hayven

Repair Quality

Hayven made the process much better. Had a terrible experience with damage to a vehicle and she totally saved the day

Customer Service

All Hayven, she rocks

My Experience

You guys are the best !!! My go-to shop in San Diego. Unfortunately, with 4 teenagers driving, I get to be a frequent customer.

Likely to Recommend

Repair Quality

Customer Service

I had a great experience working with David and Safeco. The car was done quickly and looks great. The process was easy and seamless. Great work!

My Experience

David took care of my car quickly and did a great job!

Likely to Recommend

Repair Quality

Customer Service

Working with David was great. He kept me up to date all along the process.

Likely to Recommend

Repair Quality

Customer Service

My Experience

The staff at Carrillo and Sons has always been friendly, professional, and very easy to work with. Carrillo and Sons will always be my 1st choice for my auto body needs. Thank you Carrillo and Sons!

Likely to Recommend

All day every day the friends, family...and strangers on the street.

Repair Quality

Always professional, always willing to go the extra mile to ensure their service is quality. Excellent communication as to where my vehicle was in the process. As long as AAA has Carrillo and Sons on their list for auto body repairs, I will be a Carrillo and Sons client.

Customer Service

Knowledgeable, kind, caring, and professional

Likely to Recommend

David and crew did a great job. Would for sure recommend.

Repair Quality

Customer Service

David and crew are great! He kept me informed about the repair from start to finish. My car looks like new and rides great

Likely to Recommend

Repair Quality

I had a very pleasant experience.

Customer Service

Very kind and thoughtful.