CARSTAR 76 Collision

4.7 (1,505reviews)
93%
174 76th Street SW,  Grand Rapids,  MI  49548
Bot
Shop AssistantSparkles

Family owned and operated since 2001, CARSTAR 76 Collision is Grand Rapids area expert for auto body repair, RV repair & motorhome repair. Our Body Shop is located near U.S. 131 and M-6. As part of the largest collision repair network in North America, we are dedicated to making your collision repair experience as easy as possible. Our shop provides auto body repair and paint, frame repair, unibody repair, dent removal and storm damage repair. Our ASE Certified Estimator will explain the repair process used in our I-CAR Gold Class facility. Although we are a Honda & Acura ProFirst Collision Repair Facility, we can handle all makes and models. We are a direct repair shop for many insurance companies and have onsite Hertz and Enterprise rental car service, as well as free loaner vehicles. A trained representative is on call for 24/7 Accident Assistance at 1-800-CARSTAR. Nationwide Warranty | Towing assistance | Hail damage repair | Paintless Dent Repair | Fender Repair | Bumper Repair

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (1,505)

Likely to Recommend

Repair Quality

Vehicle was restored to pre-accident condition.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Happy!!!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Rod took care of the installation perfectly, and is also handling some items after the fact.

Customer Service

Very kind and efficient front office person.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Would highly recommend

Repair Quality

Carstar 76 did an excellent job and our car was finished in the time frame as promised. They even handled the car rental for us with no hassle.

Customer Service

Excellent service

Likely to Recommend

Repair Quality

Great service!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Repair was done very well.

Customer Service

I was initially told the repair of a ding in my door would be a three day process. I didn’t receive an update until day three when I was told my repair would not be done for another week. I learned they lost track of my repair and paint got backed up. I was without my vehicle for two weeks b

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Again I wouldn't want them to even touch or look at my car again

Repair Quality

So idk where to begin, I am NOT SATISFIED WITH THE END RESULTS, before the vehicle was brought in my lights were comfortably bright and focused going down the road even after the deer hit, when I picked the car the light visibility is 50% of what it was even on brights... NOT happy, also they put aftermarket parts on that did NOT match the existing parts, also the vegicle was covered in dust on the inside and I don't have any idea on why they half assed this project, I paid my deductible 100% why can't my car be completed 100%

Customer Service

Very little communication after emails were sent on progress reports, I was told, " I must have had the wrong email address"..

Returned Clean

Likely to Recommend

Repair Quality

Nobody is perfect. However job well done. Only complaint is the tonneau cover was not properly reinstalled. The wind lifted the cover over top of the cab of the truck. The cover was not centered. The rear brackets were not engaged, causing the cover to flip over the cab of the truck. I realigned and secured the cover.

Customer Service

Returned Clean

Likely to Recommend

Great customer service, great work Very Pleasant friendly people to work with.

Repair Quality

Car Star did a wonderful job,Car looks beautiful!

Customer Service

Very good customer service