CARSTAR 76 Collision
Family owned and operated since 2001, CARSTAR 76 Collision is Grand Rapids area expert for auto body repair, RV repair & motorhome repair. Our Body Shop is located near U.S. 131 and M-6. As part of the largest collision repair network in North America, we are dedicated to making your collision repair experience as easy as possible. Our shop provides auto body repair and paint, frame repair, unibody repair, dent removal and storm damage repair. Our ASE Certified Estimator will explain the repair process used in our I-CAR Gold Class facility. Although we are a Honda & Acura ProFirst Collision Repair Facility, we can handle all makes and models. We are a direct repair shop for many insurance companies and have onsite Hertz and Enterprise rental car service, as well as free loaner vehicles. A trained representative is on call for 24/7 Accident Assistance at 1-800-CARSTAR. Nationwide Warranty | Towing assistance | Hail damage repair | Paintless Dent Repair | Fender Repair | Bumper Repair
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Motorcycle Repair
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0 -
Ive been here before with hail damaged car
Repair Quality - 5.0/5.0 -
Very nice people
Customer Service - 5.0/5.0 -
Very friendly
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The job was quick and done with care
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
The repair was great, everything looks nice. Almost as good as new.
Customer Service - 5.0/5.0 -
Very nice and helpful
Likely to Recommend - 5.0/5.0 -
i have already told many of my friends about Carstar
Repair Quality - 5.0/5.0 -
I was happy my car took less time than I thought it would.
Customer Service - 5.0/5.0 -
Rodney is excellent, always kept me posted on my car and where we were at with it. He tried very hard to get my insurance to get on board with the repairs but was not successful. I appreciated the effort.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did a phenomenal job! After I hit a deer called car start and they got my vehicle in the shop ASAP. JD was very kind and my point of contact. Very easy and smooth process and they did a good job of working with my insurance company. Would recommend to anyone!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Very professional I appreciate getting in right away ! Which I hear doesn’t happen very much
Customer Service - 4.5/5.0 -
Very quick and easy to deal with
Returned Clean
Likely to Recommend - 0.5/5.0 -
No, I’m writing a review soon with pictures.
Repair Quality - 1.5/5.0 -
They offer great service at the beginning but then it’s terrible communication and they make up stories why certain things weren’t finished. I have a seam in the middle of my bumper. I said to Rodney there is a seam, he said no there isn’t, then he said there’s a seam on all Mercedes bumpers. Bs a lie. I’m a car gal … I went and looked at 100 vehicles not one had a seam in the middle of the bumper. He said they would fix my mirrors so he got the job and then said it’s how it should be where the mirror light stays on until you reach 20 mph. It’s wrong … when he was looking for the job to be go one he said it’s a wrong mirror. That’s correct… it’s a wrong mirror. They said my truck was finished and to pick up today at 340 they close at 5. So not everyone is con or toy open to just fly over in an hour to grab their car. They never even washed it afterwards. So when I went to pick it up I was having the insurance adjuster meet me and I had to be to work. They decided to start really washing it and I found my credit coupons on their garage floor so I wonder what else is missing. My truck smells like they had a party in it, smoking and toking in it. Now a engine light is on. No light was on before. Gas was on full tank and now 1/3.
Customer Service - 1.0/5.0 -
The front desk was very genuine and warm but no, I’m not impressed with Rodney.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job and got my car in and out earlier than they expected
Customer Service - 5.0/5.0 -
Great staff to work with very friendly very courteous had all the courtesy in the world for me
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service and personnel.
Customer Service - 5.0/5.0 -
Personnel were knowledgeable, friendly, courteous.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
We could not be more pleased. Excellent work!!!!