CARSTAR A1 Auto's Collision
In operation 21 years, 11 years at this location.
A1 Auto's CARSTAR was founded by Don Ward in June 2005 with having 25+ years experience in Collision Repair Management. Don has strong beliefs that a successful company is built on Quality, Integrity, and Excellent Customer Service. Don also believes that having the owner on site and working in the business gives him the advantage over the "Big Box" national chain repair facilities. Our employees are trained and expected to provide our customers with status updates of the repair via text and email through out the repair process. Our Mission Statement includes a quote from Winston Churchill: "We make a living by what we get. We make a life by what we GIVE." A1 Auto's CARSTAR will GIVE you: *Quality, *Honesty, and *Excellent Customer Service. Should you receive anything less, Please let Don Ward know by calling him personally.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 6:00 pm |
| Tue | 8:00 am - 6:00 pm |
| Wed | 8:00 am - 6:00 pm |
| Thu | 8:00 am - 6:00 pm |
| Fri | 8:00 am - 6:00 pm |
| Sat | 8:00 am - 12:00 pm |
Likely to Recommend - 4.0/5.0 -
I’m from Pennsylvania, working in Texas and don’t really know a lot of people here
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0 -
Brent was professional and courteous
Returned Clean
Likely to Recommend - 5.0/5.0 -
This shop is not close to me and I will continue to use it going forward.
Repair Quality - 5.0/5.0 -
Beautiful work
Customer Service - 5.0/5.0 -
Very helpful and friendly
Likely to Recommend - 5.0/5.0 -
I will recommend to anyone I know that needs repair. Carestar is the best
Repair Quality - 5.0/5.0 -
Marco did a wonderful job. My car us now so beautiful♥️♥️
Customer Service - 5.0/5.0 -
Marco did a wonderful job. My car is beautiful now because Marco repaired it
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Good work, on time and kept us informed at each stage of repair.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job and very prompt
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0 -
I did
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Would recommend
Repair Quality - 5.0/5.0 -
Great repair, friendly staff, and timely
Customer Service - 5.0/5.0 -
Great ppl..Marco and staff we awesome
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The work looks really good
Customer Service - 5.0/5.0 -
The customer service was excellent
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Bianca was very helpful in assessing the damage and submitting for repair. Carstar had the 3 damaged spots repaired in 4 days!! I am very pleased. Thank you for a great job!!
Customer Service - 5.0/5.0 -
I was very pleased with Bianca LeBlanc’s attention to detail for the repair of my damaged vehicle. The estimate was very prompt and the repairs were completed in 4 days! Thank you Carstar for the excellent service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
I asked my service tech to fix the right side of my vehicle regardless of insurance paying or not. He assured me a quote. Got none, no call back when I inquired. He told me the price could increase once they opened car up. That happened, price increased. No communication still. I thought increase bc they fixed right side. They never fixed it and when I asked at checkout still no quote on it. Asked why not fixed he gave some lame excuse.
Customer Service - 0.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Good communication and updates, quality of work is good too.
Customer Service - 5.0/5.0 -
Good communication and follow up throughout the whole process
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 2.0/5.0 -
I have to call the insurance company. My paint doesn't match my car
Customer Service - 2.5/5.0 -
My bumper was not on correctly I said something I was lied to talking about it was the heat causing it to look like that. They fixed it
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great experience
Customer Service - 5.0/5.0 -
Excellent
Returned Clean
Likely to Recommend - 5.0/5.0 -
Would love to recommend this body shop to anyone
Repair Quality - 5.0/5.0 -
Fabulous service. The repair looks wonderful. Marco was wonderful to work with. Would recommend this company to anyone who needs bodywork.