CARSTAR A1 Auto's Collision
In operation 21 years, 11 years at this location.
A1 Auto's CARSTAR was founded by Don Ward in June 2005 with having 25+ years experience in Collision Repair Management. Don has strong beliefs that a successful company is built on Quality, Integrity, and Excellent Customer Service. Don also believes that having the owner on site and working in the business gives him the advantage over the "Big Box" national chain repair facilities. Our employees are trained and expected to provide our customers with status updates of the repair via text and email through out the repair process. Our Mission Statement includes a quote from Winston Churchill: "We make a living by what we get. We make a life by what we GIVE." A1 Auto's CARSTAR will GIVE you: *Quality, *Honesty, and *Excellent Customer Service. Should you receive anything less, Please let Don Ward know by calling him personally.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 6:00 pm |
| Tue | 8:00 am - 6:00 pm |
| Wed | 8:00 am - 6:00 pm |
| Thu | 8:00 am - 6:00 pm |
| Fri | 8:00 am - 6:00 pm |
| Sat | 8:00 am - 12:00 pm |
Likely to Recommend - 3.0/5.0
Repair Quality - 2.0/5.0 -
At first everything was fine but now my A/C won’t run cold and the shifter isn’t working right
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 2.5/5.0 -
No comments
Customer Service - 3.0/5.0 -
Good job
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Clean quick repair
Customer Service - 5.0/5.0 -
Marco did a great job!
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
They worked on my trucks bed. The truck went in with no problems but came out with electrical problems with the rear lights of my truck not working after they were the last ones to mess with anything on my truck. I took the truck like that to my mechanic experienced in electrical and it cost me another $2600 to repair the damage that CarStar A1 caused to my truck
Customer Service - 5.0/5.0 -
Marcos was amazing throughout the entire process. Sadly his mechanics cause internal damage to my truck that ended up costing me a huge headache
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I was referred by a friend and I’m very happy with the work they did on my car. Definitely recommend!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent customer service, excellent work
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very serious and good services, with a effective result.
Customer Service - 5.0/5.0 -
Very good and friendly
Likely to Recommend - 5.0/5.0 -
I would absolutely recommend this Carstar shop.
Repair Quality - 5.0/5.0 -
Working with Carstar was a pleasure and I am very happy with my car.
Customer Service - 5.0/5.0 -
Great customer service from Marco and everyone else I spoke with.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service, stress free, quick returns, quality work.
Customer Service - 5.0/5.0 -
Very kind, understanding, willing to work with your needs.
Returned Clean
Likely to Recommend - 5.0/5.0 -
THANKS!
Repair Quality - 5.0/5.0 -
Yes,I was really happy the way Everything went smoothly. You guys spoke with respect that I appreciate.Thanks.
Customer Service - 5.0/5.0 -
The car looks great. Thanks
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Camry body work looks nice
Customer Service - 5.0/5.0 -
Staff was helpful.
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 2.5/5.0 -
Due to the lack of communication. I was told that i would receive a follow up call regarding when my vehicle would be ready on multiple occasions and that did not occur. I had to call in to get updates on my vehicles status. I would suggest giving customers regular updates on the status on their vehicles.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Outstanding staff
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything was great on the car