CARSTAR A1 Auto's Collision
In operation 21 years, 11 years at this location.
A1 Auto's CARSTAR was founded by Don Ward in June 2005 with having 25+ years experience in Collision Repair Management. Don has strong beliefs that a successful company is built on Quality, Integrity, and Excellent Customer Service. Don also believes that having the owner on site and working in the business gives him the advantage over the "Big Box" national chain repair facilities. Our employees are trained and expected to provide our customers with status updates of the repair via text and email through out the repair process. Our Mission Statement includes a quote from Winston Churchill: "We make a living by what we get. We make a life by what we GIVE." A1 Auto's CARSTAR will GIVE you: *Quality, *Honesty, and *Excellent Customer Service. Should you receive anything less, Please let Don Ward know by calling him personally.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 6:00 pm |
| Tue | 8:00 am - 6:00 pm |
| Wed | 8:00 am - 6:00 pm |
| Thu | 8:00 am - 6:00 pm |
| Fri | 8:00 am - 6:00 pm |
| Sat | 8:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Marco was excellent. He's intelligent, personable, and professional. The repair work was flawless. I keep my car pretty clean. I picked my car and it was cleaned better than I clean it, right down to the carpet. My car looked better than it did before the accident. I was very impressed with the service, the speed, and the overall experience. I talked to a few others while there and they were just as professional. Take a bow CARSTAR. You did a great job.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great workman ship and very helpful staff
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Professional job!
Customer Service - 5.0/5.0 -
They answered all of my questions.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Second time user. Both times great work. On time and fair pricing. Brett was very helpful.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Outstanding outcome. Looks great.
Customer Service - 5.0/5.0 -
Marco was great to work with.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Bianca was extremely great. At first I wasn’t happy when I got there. But after a day she called and made me feel very comfortable. Thumbs
Customer Service - 5.0/5.0 -
Great Great !!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Went to this location because after calling Subaru, they were recommended. Repairs look good so far. I still need to test the eye sight cruise. Bodywork and other functions seem to work well. Will be calling them if anything is wrong.
Customer Service - 5.0/5.0 -
Bianca, did a great job with us and was thorough and professional.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
This is the second time I've used Carstar and would definitely go back if needed.
Repair Quality - 5.0/5.0 -
Great service by a great team.
Customer Service - 5.0/5.0 -
The staff continually kept me up to date with the status of the repair.
Returned Clean
Likely to Recommend - 5.0/5.0 -
5 stars, would recommend
Repair Quality - 5.0/5.0 -
Car repairs looked great! They even washed and cleaned my wheels and tires!
Customer Service - 5.0/5.0 -
They were very communicative on the status from beginning to end.
Likely to Recommend - 5.0/5.0 -
Of course, one should recommend shops like this.!
Repair Quality - 5.0/5.0 -
This was the best body shop I've had work done in my 78 years. The work is excellent and the communication is exceptional.
Customer Service - 5.0/5.0 -
Excellent communication with a person, not AI.
Returned Clean
Likely to Recommend - 5.0/5.0 -
They were great.
Repair Quality - 5.0/5.0 -
Very professional, they kept me apprised at every step. I hope I don’t have to, but I would absolutely use them again.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Would highly recommend to others needing auto body repair
Repair Quality - 5.0/5.0 -
My truck looks brand new and I love the attention to detail.
Customer Service - 5.0/5.0 -
Bianca was very helpful and attentive. Looked out for me getting my truck back when expected.
Likely to Recommend - 4.0/5.0 -
We were completely satisfied with the quality of the repair to our Subaru’s passenger door — the scratch and dent were fixed beautifully. However, the process itself was a bit disappointing. Overall, the repair quality was excellent, but the communication and estimate accuracy left room for improvement.
Repair Quality - 4.0/5.0 -
We were completely satisfied with the quality of the repair to our Subaru’s passenger door — the scratch and dent were fixed beautifully. However, the process itself was a bit disappointing. We initially received an estimate of $783.49 for the repair. After driving 50 miles to drop the car off, we were contacted by the same employee who gave the original estimate and informed that the paint on our Subaru is a three-step process requiring blending with the fender and rear door to ensure a consistent finish. The revised estimate was $1,450.00, a $666.51 increase from the original quote. CARSTAR was highly recommended by our Subaru dealer, and although we had received other estimates comparable to or slightly higher than $1,450.00, we were disappointed that such a major adjustment happened after the drop-off. We were given the option to proceed with the original estimate but warned that the paint would not match properly. Wanting the job done correctly, we authorized the three-step paint process. The final bill came to $1,507.51, and we were informed at completion that there is a 4% charge for credit card payments, though no fee applies to cash or cashier’s checks. Overall, the repair quality was excellent, but the communication and estimate accuracy left room for improvement.
Customer Service - 2.5/5.0 -
We were completely satisfied with the quality of the repair to our Subaru’s passenger door — the scratch and dent were fixed beautifully. However, the process itself was a bit disappointing. We initially received an estimate of $783.49 for the repair. After driving 50 miles to drop the car off, we were contacted by the same employee who gave the original estimate and informed that the paint on our Subaru is a three-step process requiring blending with the fender and rear door to ensure a consistent finish. The revised estimate was $1,450.00, a $666.51 increase from the original quote. CARSTAR was highly recommended by our Subaru dealer, and although we had received other estimates comparable to or slightly higher than $1,450.00, we were disappointed that such a major adjustment happened after the drop-off. We were given the option to proceed with the original estimate but warned that the paint would not match properly. Wanting the job done correctly, we authorized the three-step paint process. The final bill came to $1,507.51, and we were informed at completion that there is a 4% charge for credit card payments, though no fee applies to cash or cashier’s checks. Overall, the repair quality was excellent, but the communication and estimate accuracy left room for improvement.