CARSTAR A1 Auto's Collision

4.8 (2,384reviews)
96%
8882 Louetta Road,  Spring,  TX  77379
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Shop AssistantSparkles

In operation 21 years, 11 years at this location.

A1 Auto's CARSTAR was founded by Don Ward in June 2005 with having 25+ years experience in Collision Repair Management. Don has strong beliefs that a successful company is built on Quality, Integrity, and Excellent Customer Service. Don also believes that having the owner on site and working in the business gives him the advantage over the "Big Box" national chain repair facilities. Our employees are trained and expected to provide our customers with status updates of the repair via text and email through out the repair process. Our Mission Statement includes a quote from Winston Churchill: "We make a living by what we get. We make a life by what we GIVE." A1 Auto's CARSTAR will GIVE you: *Quality, *Honesty, and *Excellent Customer Service. Should you receive anything less, Please let Don Ward know by calling him personally.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 6:00 pm
Tue 8:00 am - 6:00 pm
Wed 8:00 am - 6:00 pm
Thu 8:00 am - 6:00 pm
Fri 8:00 am - 6:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
Acura
Chrysler
Dodge
Fiat
Honda
Hyundai
I-Car
Jeep
Kia
Ram
Subaru

Reviews (2,384)

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Repair Quality

Very good repaired with no problem and ahead of schedule

Customer Service

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I would recommend anyone to CARSTAR A1. I have had experience with other shops, this one is stellar!

Repair Quality

Brett was professional and kept me informed every step of the way. He demonstrated genuine compassion, and the customer service was not only friendly but also caring and attentive throughout the entire process.

Customer Service

Brett exemplified outstanding customer service from start to finish. He was professional, communicative, and ensured I was informed every step of the way. What truly set the experience apart was his genuine compassion and attentiveness. He didn’t just provide a service—he showed care, patience, and a sincere commitment to making the process smooth and stress-free. It’s rare to encounter that level of dedication and kindness, and it made all the difference.

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Repair Quality

The team was great about having my car. They made it the most efficient and cost-effective repair possible while attending to all of my needs, big or small. Big thank you to Brent

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As far as I can see the car was repaired perfectly, no complaints.

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Repair Quality

Marco Solis was great! Awesome service

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I'd recommend them and will use them again if necessary.

Repair Quality

Repairs were done beautifully and ahead of schedule. I'm thoroughly pleased with the outcome.

Customer Service

Customer service was outstanding.

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Repair Quality

Even though it took more than a week longer than estimated, the final results were excellent. They fixed all of my concerns and cleaned/polished the entire car which made my 10 year old vehicle look brand new. The tech was easy to work with and very respectful.

Customer Service

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Repair Quality

Carstar did a very good job making my vehicle look like it had never been in an accident at all.

Customer Service

Bianca worked with me letting me wait until the right insurance policy would pay for the repairs and then kept me informed all along the way till it was completed.

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Repair Quality

Everything from start to finish was great. Employees are all very kind and respectful. Bianca explained everything to us and kept us updated along the way.

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Bianca help me during the process and she was amazing Thank you!

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I would absolutely recommend

Repair Quality

Highly recommend as an extremely professional company for auto repair. They are the best! Fixed my car and cleaned it. Very friendly. A+++

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Repair Quality

Professional and knowledgeable. They kept me informed with the progress

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Professional and knowledgeable

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Repair Quality

Car looks better then when it was new even though, I bought it used.

Customer Service

Returned Clean