CARSTAR A1 Auto's Collision

4.8 (2,386reviews)
96%
8882 Louetta Road,  Spring,  TX  77379
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Shop AssistantSparkles

In operation 21 years, 11 years at this location.

A1 Auto's CARSTAR was founded by Don Ward in June 2005 with having 25+ years experience in Collision Repair Management. Don has strong beliefs that a successful company is built on Quality, Integrity, and Excellent Customer Service. Don also believes that having the owner on site and working in the business gives him the advantage over the "Big Box" national chain repair facilities. Our employees are trained and expected to provide our customers with status updates of the repair via text and email through out the repair process. Our Mission Statement includes a quote from Winston Churchill: "We make a living by what we get. We make a life by what we GIVE." A1 Auto's CARSTAR will GIVE you: *Quality, *Honesty, and *Excellent Customer Service. Should you receive anything less, Please let Don Ward know by calling him personally.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 6:00 pm
Tue 8:00 am - 6:00 pm
Wed 8:00 am - 6:00 pm
Thu 8:00 am - 6:00 pm
Fri 8:00 am - 6:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
Acura
Chrysler
Dodge
Fiat
Honda
Hyundai
I-Car
Jeep
Kia
Nissan
Ram
Subaru

Reviews (2,386)

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The staff at Carstar did a wonderful job repairing my car! Marco was easy to work with and was extremely helpful throughout the process.

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If we could give 20 stars we would. Tornado DESTROYED my car. Marco was WONDERFUL. Provided updates. Got my car looking brand new. So thankful how quickly it was taken care of and the care they put into it! We definitely will be back if there are any needs in the future

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If we could give 20 stars we would. Tornado DESTROYED my car. Marco was WONDERFUL. Provided updates. Got my car looking brand new. So thankful how quickly it was taken care of and the care they put into it!

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car is running smoothly, as brand new.

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it was very exceptional customer service.

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The staff was informative, professional and courteous

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It looks beautiful, you can't even tell there was damage, paint color matches perfectly!

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Great customer service but I had to call and check on the car. Would have been better if they had called me with a few updates.

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I’ve already shared my positive experience with friends. I want to note, the Hyundai dealership recommended this shop, I did do research before choosing Carstar A1.

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Staff was very helpful with information and process before I took my vehicle in. My car was hit by another and their insurance was covering expenses. Understanding the process was important.

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Desire assisted with information prior to taking my car in. Bianca is who I worked with once I took the car to A1. She was very helpful. Answering all my questions and telling me what was going to be done at each step. She kept me posted. She was professional and knowledgeable. I was confident that the service would be professional.

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All went grest

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Marco was very accommodating and kept me updated

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Returned Clean