CARSTAR A1 Auto's Collision
In operation 21 years, 11 years at this location.
A1 Auto's CARSTAR was founded by Don Ward in June 2005 with having 25+ years experience in Collision Repair Management. Don has strong beliefs that a successful company is built on Quality, Integrity, and Excellent Customer Service. Don also believes that having the owner on site and working in the business gives him the advantage over the "Big Box" national chain repair facilities. Our employees are trained and expected to provide our customers with status updates of the repair via text and email through out the repair process. Our Mission Statement includes a quote from Winston Churchill: "We make a living by what we get. We make a life by what we GIVE." A1 Auto's CARSTAR will GIVE you: *Quality, *Honesty, and *Excellent Customer Service. Should you receive anything less, Please let Don Ward know by calling him personally.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 6:00 pm |
| Tue | 8:00 am - 6:00 pm |
| Wed | 8:00 am - 6:00 pm |
| Thu | 8:00 am - 6:00 pm |
| Fri | 8:00 am - 6:00 pm |
| Sat | 8:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Nice works, great service, on time performance
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
I’m very happy for the job you have done for me
Likely to Recommend - 3.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0 -
High labor rate. Otherwise good work.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Will remember the kindness and professionalism and the excellent work done to my truck.
Repair Quality - 5.0/5.0 -
Danielle, Taylor and Marco were awesome. They all helped in making this a good experience and the repairs look awesome. Thank you so much.
Customer Service - 5.0/5.0 -
Again, Danielle, Taylor and Marco helped me through the repair process. Awesome service.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I have an old car & it took a very long time to find parts. Geico made is difficult to complete the repairs but Billie worked with us & finally got my car. Additional damage was found after we picked up vehicle, your company took care of the damage & again, I have my vehicle. I have been a customer before you relocated to your current location. Great service is why I return to your company when I need auto repairs. Thank you.
Customer Service - 5.0/5.0 -
Great service
Returned Clean
Likely to Recommend - 4.5/5.0 -
Only if they improve communication with customers
Repair Quality - 3.0/5.0 -
I would like to give a 10, as the collision crew did a great job, but the communication was very poor.
Customer Service - 3.0/5.0 -
Poor communication
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
They did an awesome job overall. There was a slight dent in the doorway - barely noticeable by the naked eye but being my car I noticed it. They did offer to keep It and fix it but we needed it back and due to the holidays it was going to be awhile to get it back.
Customer Service - 5.0/5.0 -
Bianca was great and communicative.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My vehicle was ready ahead of schedule and everyone was nice and professional! Highly recommend!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I have told everyone about them.
Repair Quality - 5.0/5.0 -
The CARSTAR team are the best. Incredible service from drop off to pick up, they kept me updated the entire way. Car looks and operates as good as new.
Customer Service - 5.0/5.0 -
Love the team. Fast, friendly, and courteous.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Was updated every step of the way with my repair.
Customer Service - 5.0/5.0 -
Mario was great.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Job well done. Good communication.